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352 results found

  1. Would like to be able to input a list of servers and run Scripts against that list. It is otherwise tedious to go thru each server individually to run the scripts otherwise.

    1 vote

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  2. Currently the only options when selecting to "Postpone" updates on Window is "Critical" and "Non-critical".

    With this in place, Microsoft Defender Definition updates are getting marked as "Non-critical" and therefore stop any ability to actual have "Non-critical" updates be postponed without making devices less secure.

    Allow more granularity in which specific types of updates we can postpone with different timelines, e.g. put in line with the options in OS Patch Management:

    • Critical updates

    • Security Updates

      • Security updates
      • Definition updates
      • Update rollups
    • Service Packs

      • Service pack updates
      • Feature packs
      • Updates
    • Drives and tools

      • Hardware driver updates
      • Office updates
      • Tool updates
    5 votes

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  3. It would be nice to be able to manually scan for Windows updates, 3rd party patches and inventory via a button for bulk or single endpoint. Currently you have to wait or reboot an endpoint for atera to update patches/inventory and status.

    9 votes

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  4. We have some clients that don't want any patch management. This is fine as we can exclude their devices from any Automation / Patching profiles. However, their devices still populate the new Patch Management portal.

    It would be ideal to be able to exclude clients, folders, or individual machines from the Patch Management portal. This would give a more accurate number of machines requiring patches etc.

    3 votes

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  5. Atera should the ability to disable scripts. This way you can enable or disable a script without having to modify the IT Automation and adding/deleting a script.

    1 vote

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  6. When deploying a MSI file through Atera using IT Automations, I need an option where Atera checks if the software isn't already installed before deploying it. I'm currently forced to update all of my servers everyday whether it's needed or not.

    6 votes

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  7. Weekday & Time

    Server restart only at weekend ..

    1 vote

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  8. I would love a button - connect - in the devices under patch management.
    Often I would like to know if the PC/Device is free to reboot and a quickview, without loosing the client by clicking would be great.

    2 votes

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  9. Under Scripts you have the option to be able to upload an MSI file but no helper files. we have software that required a .txt licensing filing and would be helpful to be able to add that feature as well as automatically with all scripts to run /quiet /qn /norestart with all MSIs

    5 votes

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  10. It is great that there is a column in devices that will show all patches available.
    But that is less important than having a column and patch mangement tool that reports relevant patches that are required to meet my organizations patch standards. This information has been provided to the system by my Automation and Patching Polices. Yet the Patch Management panel and the Patches Available column indevices do not reflect this.

    This makes the the patches available column not useful at all unless you just want to see what is available for that given end point according to the MS…

    4 votes

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  11. In the patch management screen, could someone look into establishing a view drop-down feature so I don't have to back to patch management main screen and then reselect the customers I was looking at? That way I can create multiple views for the customers as needed.

    3 votes

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  12. I think it would be usefull to have the Patching Status exclude agents that do not have a an Automation Profile attached. I have lots of agents where the end user does not want to pay for device management so I don't apply any automation to the agents.

    4 votes

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  13. The ability to remove scheduled tasks for devices that were offline when the task was run. e.g. If you push out an update that caused a problem, it would be nice to be able to remove the scheduled update (that will run when the device comes online) if you know it will cause an issue.

    4 votes

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  14. When creating an automation profile there is no clean way of creating an automation that runs every other week.
    For example I wish to run a secondary backup every other Friday. Currently you have to choose Friday for weekly and disable it every other week.

    1 vote

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  15. When disk space goes over my 80% threshold I get a warning, that's great. But 79.999% doesn't constitute "Resolved", I'd like to set the hysterises level (say to 5%, it's defacto 0% right now) so the warning comes in at 82% and is considered resolved at 78%. By adding this degree of hysteresis, the flood of Alert Problem / Alert Resolved messages is reduced.

    2 votes

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  16. Patch Management, IT Automation, and Script retry option, when executed allow the agent to retry a specified number of times before failing. This would prevent a lot of automation failures, and fix 90% of the issues I have with Atera.

    2 votes

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  17. This report will allow us to check all machines before and after the patch automation process. It will help identify machines where patching was missed, enabling us to address any issues and ensure all systems are up to date. Additionally, if possible, we would like the option to set up donut charts for subfolders within customer folders to provide a visual representation of the data.

    1 vote

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  18. Automate Scripting off of custom fields variables
    EX. Custom field is checked then perform y script

    Automate scripting off of ticket automation rules.
    EX. Ticket has status of "new hire" run script y.

    and even allow to apply and remove profiles to users automatically from tickets or custom fields.

    2 votes

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  19. Make it so you can use wildcards when monitoring service names. Different versions of Windows use different names for services. For example:
    Microsoft Defender Antivirus Service
    Windows Defender Antivirus Service

    If we could enter wildcards we would be able to look for:
    *Defender Antivirus Service
    As long as something matched you wouldn't get an alert. Same issue with the firewall. There are different names between different versions.

    The next step would be to add logical operators. So I could look for Microsoft Defender Antivirus Service OR Windows Defender Antivirus Service

    1 vote

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  20. it would be awesome if we can use the description field in the ticket to setup an automation rule, for example > if the description filed contain a word > assign to technician

    1 vote

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