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332 results found

  1. Software Inventory Report To Show Software Installed and Patched By Atera

    It would be extremely useful to see which software is having the patching managed by Atera and which isn't. an additional column with green ticks for software managed and a warning icon of some description for software that is unmanaged.

    Software unmanaged by Atera's patching for both Windows and Mac would have the option/button to have Atera reinstall the software so that it becomes managed by Atera's patch management process in the future.

    Adding a Select All Unmanaged Software button that selects checkboxes against the appropriate software could allow…

    8 votes

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  2. I would like to propose a new feature that allows users to define the sequence of server restarts within a policy. Specifically, I would like to specify the order in which servers reboot, ensuring that the domain controller is brought online before other servers in the network. This feature would provide several advantages in terms of efficiency and system stability.

    -Seamless domain controller availability
    -Effective dependency management
    -Simplified management

    1 vote

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  3. have the change in activity status be a trigger for the automation. allows greater automation possibilities

    3 votes

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  4. If in the Task area under OS Patch MGT a box is unchecked do not show any available patches anywhere ever. If unchecked here I shouldn't have to exclude them anywhere and I should not see them anywhere.

    By them showing it appears as if things are missing when in reality they were never wanted. In my case it is Hardware updates, we do not want this automated as it has caused major issues in the past running these automatically so we prefer to send these manually if needed.

    2 votes

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  5. Add agents directly under the IT Automation profile

    4 votes

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  6. I would like to see who has created a particular script.

    3 votes

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  7. We have a lot of Automation profiles. At the moment there is no sorting by profile name. So it is difficult to manage the profiles or have a good overview.

    2 votes

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  8. Add J-son file to a script: add a file when we do the installation scripts. The json file that needs to be in the same folder that needs to be in this executable. Instead of creating a script, there should be a way where you can upload a script and you should be able to include a json file.

    1 vote

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  9. We can actually upload MSIs and MSTs in a script

    3 votes

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  10. Add a feature to manage app versions for updates/patch management. You should be able to choose what version level you want for a particular application. This way patch automation will automatically exclude the app if a new version is available.

    1 vote

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  11. The old scheduler was in 24H format, the new scheduler goes back in time and is only configurable in freedom units. (AM/PM)

    Can you please give the option to use a modern standard, or make it configurable? The same goes for the date notation. In Europe we work with day/month/year, not month/day/year.

    6 votes

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  12. Can we add a Minutes based trigger? If I can set rules and hours based possible to add minutes based?

    1 vote

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  13. Is it possible if the user starts a support chat and AI replay accordingly to troubleshoot the issue by running predefined scripts authorized by administrators. For example, if the user says his computer is running slow, AI must check the hardware utilization and accordingly run the script to fix the issue. If the issue persists, it should connect the user to a technician.

    1 vote

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  14. Great tool!!
    But it is a lot of manual work to go and check if there are new patches postponed and waiting for review. It will be great to have any kind of notification- an email? alert? So we'll know we need to go there and check it out.

    1 vote

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  15. Using Intune for pushing software deployment. They are better integrated with Microsoft. Easier to push policies.

    6 votes

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  16. Give the option to stop the Ticket Automation Rule Flow if a specific automation criteria has been met. We have a problematic customer that we have to send a separate response to when doing anything with their tickets. I made a rule to send them a message when their ticket assignment changes, but they get 2 emails because it doesn't stop after that rule and continues on to the generic Ticket Assignment rule. If the flow would stop after the first one, we could get more creative and Customer/Contact specific with automated responses if necessary.

    1 vote

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  17. We have a customer with a large mobile workforce using laptops that are online for brief periods in a day. The current IT automation scheduling features requires that we specify hh:mm. The automation runs on schedule but fails to achieve much since most laptops may be offline at the specified time. Instead of creating additional schedules (for e.g. 8am, 9am, 10am, 11am, etc.) it would be good to set a range

    1 vote

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  18. How about having an option for large updates from MS and a caching server (local). Is there a way to cache large updates internally and point to this location?

    For example 22H2 is 127.5GB x 100 = 12.75 TB

    1 vote

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  19. Most of our automated scripts fail because of "Unable to fetch information from agents." errors. Most of these agents are online and available during script run.

    Atera should be able to run an automated script without reporting failure when WSUS is in use.

    2 votes

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  20. Recent processes table records should be accessible from a separate menu item and records related to a specific device should be easily accessible from the device page.

    Recent process records should also be accessible via API
    The process records needs to be accesible by an ID and directly referenced via a URL so that the record for easy reference in emails, documentation and other systems.

    1 vote

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