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362 results found

  1. I want to bring over existing portals without the poor rates Atera has for the same products.

    92 votes

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  2. it's very easy to integrate office 365 OAuth2 integration for logins... please do so

    give us the ability to just click the microsoft or google icon at the bottom of the login page... if we are logged into an account that has the same email as a user on the system... waallllaaaaa we log in

    86 votes

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  3. Integration with more antivirus solutions, Eset for example.

    81 votes

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  4. Integration with 1 Password. for better password management and OTP Function.
    Realy missing a good Password and OTP option.

    67 votes

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  5. Serial number in device over view should take us to vendor support page with device information

    66 votes

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  6. An integration with Fortinet, a global leader in cyber-security

    66 votes

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  7. An integration with Snipe-IT asset management software would be awesome.
    Please create an add-on for Atera or do some kind of integration with Snipe-IT at least do an inventory sync module.

    Snipe-IT is open source:
    https://snipeitapp.com/product/open-source
    Even if Atera could see potential in the idea and have the developer capacity you guys can create a fork of it and integrate it.

    66 votes

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  8. Bit-defender has Integrity Monitoring which is a great security feature, upon inquiring with bit-defender and confirmation from Atera support this feature isn't available for instances integrated with Atera. We can see the Integrity Monitoring but unable to apply any of the rules.
    Need this to be turned on to meet PCI requirements and enhance overall end-points security.

    64 votes

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  9. Please create some webhooks that can get triggered when an threshold is tripped or when a ticket is created, etc... (think about sending alerts to Teams Channels, or Slack Channels depending on client etc). This is a huge issue for us, keeping up on the tickets coming in as the interface to manage is kind of clunky, and the overall web notifications of tickets its insufficient. Email templates are limited for customization and mobile app rarely functions.

    63 votes

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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

  10. 61 votes

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  11. This has already been intergraded but not at the level it could be users, devices, agent install. Users are already assigned devices automatically in Intune you could easily pull that data and match it to the devices you have.

    59 votes

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  12. For internal and client password management as well as OTP sign in using cloud instances or on-site integrations of bitwarden.

    58 votes

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  13. Integration of Sonicwall Products (Firewall, Remoteaccess and Antivirus)

    50 votes

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  14. Crowdstrike integration

    45 votes

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  15. Google Workspace Intergration.
    Using Atera for internal IT it would be great to be able to:
    + sync users, OU and groups for support portal.
    + sync assets such as company owned devices
    + using Google (shared) Drive for storing documentation.
    + SSO with Google for atera techs and support-portal users.

    45 votes

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  16. When using SplashTop to remote connect to an end-user, the ability to remote in hidden would help when trying to track any activity that could break policies or for coaching.

    45 votes

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  17. Using a local active directory environment to sync contacts and devices is a critical part of remote management. Being able to add or remove a user who has just left the company/entity in our active directory environment and it leaving ALL systems is not only time saving but also removes the chance of errors. I'd also like to see directory editing integrated directly into the Atera platform, like installing the Atera agent on the domain controller and being able to make AD changes from the web interface. Both of these would streamline technician training and our day-to-day work.

    43 votes

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  18. Would like to see some kind of status, if someone is currently connected to a device. Meaning, I go through all the steps of making a connection to the point it starts to paint the desktop and then I get a message that someone else is already connected. Just would be nice to know that before hand, and possibly who is connected, before going through those steps, and find another method.

    Our team mostly uses Splashtop for our remote connections.

    43 votes

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  19. Threat Monitoring Integration with a partner that has been in Cybersecurity for a while has helped solve attacks such as the Solarwinds at the government agencies, and the Kaseya MSP breach. The Huntress employs very skilled professionals that understand the cyber criminals' ways and built trusted tools to protect our MSP clients, leveraging threat scanning within the systems and the protection of Microsoft Windows Defender. Serious defense for small businesses. We would love to have Atera integrated with this partner.

    40 votes

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  20. I would love for you guys to offer KnowBe4 as an addon app. They tend to prefer working with larger vendors.

    39 votes

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