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372 results found

  1. I can't find the ability to connect to an SNMP agentless device thru its own management interface (like http or telnet).
    I suggest: 1 promote a remote agent as a "gateway node" 2 in rmm web interface assign SNMP device to this remote agent becomed gateway 3 in rmm web interface on SNMP device configure the management port number and type (for example 80 http) 4 a connect button appears on SNMP device in rmm 5 clicking the button it opens a piece of software on my pc that opens an http tunnel between remote SNMP device and my local…

    13 votes

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    0 comments  ·  Devices  ·  Admin →
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  2. When devices throw alerts (i.e. CPU, Memory, Disk I/O, Network Utilization) have the ability to launch a remote Perfmon.exe (or equivalent) session to be able to diagnose issues with a real time view of performance metrics. This might require a custom interface to make it cross platform, but for Windows to Windows, it could be as simple as invoking perfmon.exe for the desired target device.

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  3. Would be great to run a profile from the manage agent. Now you have to find the agent, assign a IT automation profile, go back to admin- patch management-apply to - agent-save-Then go back to the profile and click run now...
    Profile is very useful to install base software and then apply script like install bitdefender.

    5 votes

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    1 comment  ·  Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  4. Add TPM Status with Version

    10 votes

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    1 comment  ·  Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  5. Media Type is already included in Reports/Audits etc which is fantastic.

    What would be nice is to filter devices by Media Type (eg HDD's) so that that a Automation profile (say checkdisk/defrag) can be applied to just the HDD devices.

    5 votes

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    1 comment  ·  Devices  ·  Admin →
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  6. File transfer needs to support more than 100mb files. Is this 2005?

    5gb file limit should be the minimum, preferably 10gb.

    15 votes

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    0 comments  ·  Devices  ·  Admin →
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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being
    reviewed by our product team. We’ll keep an
    eye on the number of votes, and let you know if
    a decision is reached to implement. Thank you
    for being a partner in our process!

  7. Add a notes section under devices.

    4 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  8. I would love the ability to include/exclude/choose which data to search when searching Devices.

    I manage medical equipment, and some machine names have "OCT" in the name, as they're OCT machines. Today when searching for the OCT at a remote site within Atera/Devices, the list wasn't narrowed because the search apparently includes the date...and it's OCTober. Was pretty frustrating to scroll the list of devices to find the one I was looking for.

    Machine names, usernames, WAN and/or LAN gateway IP addresses, and possibly DNS servers would be my main desired items to search "Devices" for. The date is pretty…

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  9. Either on a device view (as a filter) or in the Auditor Report

    3 votes

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    0 comments  ·  Devices  ·  Admin →
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  10. The ability to query a device's WMI and then set a custom field in the agent's record would allow us to then use those custom fields with filters. For example, query the processor type and then set a custom field to read either Intel or AMD.

    I can see this working as a WMI query function built by Atera or an added feature to the installed agent that allows a script to send data back to the agent which would update the record.

    17 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  11. We should be able to audit who accesses what devices and when, including shifty Atera staff who get 4 digit pins from us and start accessing our customer computers whenever they want.

    14 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  12. Allow creating of folders based in filtered criteria (e.g. servers).

    This way we don't have to remember to manually add new servers to the folder that is getting server based automation.

    11 votes

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    2 comments  ·  Devices  ·  Admin →
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  13. stop email alerts for a particular device

    3 votes

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    0 comments  ·  Devices  ·  Admin →
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  14. Please fix the issues with File Transfer to make it more useful:

    1. Show file dates/times
    2. Show full filenames
    3. Download multiple files and/or folders
    4. Allow upload of multiple files and/or folders
    5. Add typical "back" navigation - not just via the file tree

    Isn't there a much richer off-the-shelf File Manager you could integrate that provides the basic background file management functions we need?

    17 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  15. It would be very nice to have a Compliance Management area of the Atera web console where we can set stuff to be checked and monitored for compliance on the devices. For example, if I deploy a GPO to block USB devices, I'd like to be able to measure that, checking the registry items and confirming that the values are configured as expected. The compliance could then be checked via a report or directly in the dashboard for each customer.

    7 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  16. Would like the ability to have Atera alert of agents offline as a threshold with levels of Information, Warning, Critical, Crisis. This would really help us out.

    5 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  17. Should be amazing the option to edit the monitored OIDs, change the values and organice the OIDs by my own criteria

    7 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  18. I would like to add an area where we can set a Display string for returned values in the SNMP monitoring. For example if a SNMP OID returns a value of 2 it would display Normal. I would like the option to customise this depending on the device we are setting up.

    19 votes

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    2 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  19. When you are working with a group of devices in a specific folder, there should be a link on the device page to go back to that folder you started in. Right now I have to go back to the company page and then to the folder.

    15 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  20. Allow user adjustment of the update interval for the CPU / Memory utilization graphs to give technicians a better real-time view of the system resources.

    10 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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