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  1. Event By Source could be very powerfull if you add the possibility to define a filter ID (Events to Exclude (comma separated)) like there is in Event System. In this way is possible to receive alerts from specific source in any case and decide if any specific event ID can be ignore.

    For example:
    - Category: Events By Source
    - Source Folder: Other
    - Custom Folder: Directory Service
    - Event Severity: Warning
    - Source Names or Event IDs: Microsoft-Windows-ActiveDirectory_DomainService

    • Events to Exclude (comma separated): 3041

    In this way I get all warning alert releated to Directory Service but ignore only…

    3 votes

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  2. Possibility to edit the time intervals that triggers alert for IO, bandwidth and services alerts. Like this already exists for other alerts...

    1 vote

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  3. If availability monitoring is enabled for a device, Atera sends alerts when that device goes offline. However, it would be very useful if it would also send a notification when the device is back online (after a reboot for example). This is a basic feature and a must-have in my opinion.

    283 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  4. I only get notices when devices go offline, and I have to check the status only to find out they are back online. Is there a way to get a notice that the offline condition doesn't exist anymore?

    To simplify it, Monitored Agent Goes Offline (state created). Devices comes back online (Online state active again, re-alert device is back on).

    This would help me not have to urgently jump into Dashboard or App trying to figure out what happened only to see it was a user restart or ISP outage.

    7 votes

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  5. 25 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  6. When we onboard new systems, we typically want to make sure certain items have been configured (such as the Remote Desktop port changed from the default settings of 3389). It would be nice if we could create an alert based on a value in the registry. That way we could check if the default port has been changed after a new machine has been set up or if it is still using the default port. An alert would be triggered if it didn't match the particular value and a ticket could be created.

    5 votes

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  7. Need a new threshold type where you can compare the previous value to the new value and alarm based on a delta.

    I.E. on a WAP if the number of connected users drops by a value or a percentage

    3 votes

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  8. Be notified when a device has not been patched for a certain number of days...

    11 votes

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  9. would like to be able to monitor websites without html content.

    2 votes

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  10. We'd like to create a separate alerting option, and logic for "Device down" category. We'd like to specify a different e-mail address for that condition, as well as configure a reminder alert until the condition is resolved, or the alert is manually resolved.

    2 votes

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  11. The possibility to exclude an alert on an hardware by only clicking 'IGNIORE'

    Sometime the alert is not acceptable for some hardware and this alert comback every day.

    11 votes

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  12. Whether I'm under customer alerts or all alerts there are filters, but we are missing a filter by agent. This could be done just the same as the advanced device filters. We collect so much data on alerts but there's no way to see all the historical alerts for a single machine.

    3 votes

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  13. Currently, you can pause alerts from the Device > Manage > Pause Alerts for up to 5 hours, we have a server we won't reach for over two days so we need a longer option

    11 votes

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  14. Would be good if you can select more than 20 alerts to resolve, maybe have a ALL alerts to be resolved.

    If you have 1000 of Alerts, you have to scroll down the screen and then go back to the top of the screen and select ALL

    7 votes

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  15. There should be an option to set number of occurrences over a time span for event log alerts.
    for example I don't want an alert unless the event happens 5 times over the last x number of minutes

    1 vote

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  16. Allow setting up of alert notifications to clients via email. We have requests from clients to receive device alerts on email, it would be nice to have a feature where you can set up a mail alert and recipient. We have been able to get some sort of notification via some custom automation rules, but this does not come close enough to be viable for customer use.

    We are able to do the above with comodo......

    3 votes

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  17. Would want to receive an alert if a new HyperV or VM is installed on a device.

    2 votes

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  18. Hello, currently we are able to trigger a script from an alert, however, we can't automate a script if a monitored device goes down. This function would be great

    5 votes

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  19. Hello, i am wondering if there is a way to create an editable pop up notification / warning or tip when a ticket is received.
    the idea is to allow for a technician to receive a ticket, and if there are some unique or special client requirements, the pop up will automatically open providing the information we have set for that client

    1 vote

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  20. Would be great to have a feature to let export alerts, by each device or filtered by type and more.

    1 vote

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