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45 results found

  1. approval

    2 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Sam Sam shared this idea  · 

  2. Remotely allow installation of reviewed and approved software to non admins

    4 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Admin →
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    Sam Sam supported this idea  · 

  3. Overall improvement of Patch Management

    337 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Sam Sam supported this idea  · 

  4. Only allow login from MAC-addresses.

    3 votes

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    0 comments  ·  Ideas and Feedback » Security  ·  Admin →
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    Sam Sam supported this idea  · 

  5. Customer Portal - Allow 'main' contacts the ability to approve or deny ticket requests from their staff.

    23 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Sam Sam commented  · 

    This is available now but is a manual process for ticket workflow. https://support.atera.com/hc/en-us/articles/22963600642460-Manage-ticket-approval-requests . It would be awesome if we could automatically require all tickets from a company go to the main contact for approval requests

    Sam Sam supported this idea  · 

  6. Approval process workflows

    39 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Sam Sam supported this idea  · 

  7. Ticket Timer Automation rule

    6 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Future Consideration  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar. You are also welcome to review the most recent comment added from our Product Marketing Team.

    http://atera.uservoice.com/forums/936306/suggestions/50683820

    Best regards,

    The Atera Team

    Sam Sam supported this idea  · 

  8. "Update all" button on Devices page

    51 votes

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    6 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Sam Sam supported this idea  · 

  9. Advanced IP Address Info (consolidated)

    172 votes

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    16 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Sam Sam supported this idea  · 

  10. PDF Preview Window

    175 votes

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    10 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    Great news! The feature you suggested is going through final QA stages and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.


    Best regards,

    The Atera Team


    Sam Sam supported this idea  · 

  11. Need a report to tell me which devices for a customer are eligable for Windows 11

    426 votes

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    18 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Sam Sam supported this idea  · 

  12. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    804 votes

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    40 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Sam Sam supported this idea  · 

  13. Revert Agent Name back to Device Name

    58 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Sam Sam supported this idea  · 

  14. Need to be able to tie assets to a user

    7 votes

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    1 comment  ·  Ideas and Feedback » Asset management  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Sam Sam supported this idea  · 

  15. Webhooks

    11 votes

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    2 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Sam Sam supported this idea  · 

  16. Ability to mark devices as "Inactive"

    27 votes

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    1 comment  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Sam Sam supported this idea  · 

  17. Emails to other than the requester

    61 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Sam Sam supported this idea  · 

  18. Label printing for assett management

    64 votes

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    4 comments  ·  Ideas and Feedback » Asset management  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Sam Sam supported this idea  · 

  19. Domain Expiration Tracking

    17 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Sam Sam supported this idea  · 

  20. hudu

    20 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Sam Sam supported this idea  · 
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