Settings and activity

212 results found

1. Ability to remove Webroot from the GUI

   8 votes

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   1 comment  ·  Ideas and Feedback » Webroot  ·  Delete…  ·  Admin →
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   lionelm lionelm supported this idea  ·  Oct 11, 2024

2. WhatsApp Integration

   25 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   lionelm lionelm supported this idea  ·  Oct 11, 2024

3. Integrate Whatsapp for messaging with client's on tickets would be great

   25 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   lionelm lionelm supported this idea  ·  Oct 11, 2024

4. Technician email alerts from internal notes

   23 votes

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   0 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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5. Active Directory Devices sync

   189 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   lionelm lionelm supported this idea  ·  Oct 7, 2024

6. 3cx integration

   200 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   lionelm lionelm supported this idea  ·  Oct 7, 2024

7. "Work from Home" Simultaneous Dual-Monitor Support

   209 votes

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   12 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   lionelm lionelm supported this idea  ·  Oct 7, 2024

8. Monitored Agent "addon" for Synology

   218 votes

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   1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   lionelm lionelm supported this idea  ·  Oct 7, 2024

9. Project Ticket

   220 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Nir Gilbert responded

   Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

   lionelm lionelm supported this idea  ·  Oct 7, 2024

10. Edit Ticket Notes

    234 votes

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    24 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    lionelm lionelm supported this idea  ·  Oct 7, 2024

11. Uninstall software installed by Chocolatey

    220 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    lionelm lionelm supported this idea  ·  Oct 7, 2024

12. Send system information with Helpdesk Agent support tickets

    267 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    lionelm lionelm supported this idea  ·  Oct 7, 2024

13. Improved Billing

    274 votes

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    Under Review  ·  51 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    lionelm lionelm supported this idea  ·  Oct 7, 2024

14. Ticket Checklist

    275 votes

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    17 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're considering the development of this feature in the coming months and would love to hear how you'd like to see checklists implemented in Atera.

    
    

    If you'd like to discuss your needs, please schedule some time for a call here:

    https://yakov-atera.youcanbook.me/

    
    

    All the best,

    Yakov

    lionelm lionelm supported this idea  ·  Oct 7, 2024

15. Search bar enhancements

    285 votes

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    Planned  ·  16 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    lionelm lionelm supported this idea  ·  Oct 7, 2024

16. Multi-Site Support

    287 votes

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    Under Review  ·  13 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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    lionelm lionelm supported this idea  ·  Oct 7, 2024

17. Ability to archive retired devices

    292 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    lionelm lionelm supported this idea  ·  Oct 7, 2024

18. Notify when device is back online

    296 votes

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    8 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    lionelm lionelm supported this idea  ·  Oct 7, 2024

19. Server and VM Monitoring and Managemen for AD

    308 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    lionelm lionelm supported this idea  ·  Oct 7, 2024

20. Overall improvement of Patch Management

    317 votes

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    Planned  ·  13 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    lionelm lionelm supported this idea  ·  Oct 7, 2024