Settings and activity

38 results found

1. Add last reboot time as threshold

   639 votes

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   7 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Andy Leeder supported this idea  ·  Sep 6, 2024

2. User deletion

   29 votes

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   2 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Andy Leeder supported this idea  ·  Sep 6, 2024

3. Customer should be able to have multiple devices under them and not just 1.

   23 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Andy Leeder supported this idea  ·  Sep 6, 2024

4. Email notification when agent is installed

   19 votes

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   4 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Andy Leeder supported this idea  ·  Sep 6, 2024

5. Ability to edit Internal Note on ticket

   18 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Andy Leeder supported this idea  ·  Sep 6, 2024

6. Serial number in device over view should take us to vendor support page with device information

   31 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Andy Leeder supported this idea  ·  Sep 6, 2024

7. Please simplify the login process

   23 votes

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   2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Andy Leeder supported this idea  ·  Sep 6, 2024

8. merging tickets

   35 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Andy Leeder supported this idea  ·  Sep 6, 2024

9. alert when agent uninstalled

   1,403 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Andy Leeder supported this idea  ·  Sep 6, 2024

10. New UI Customer View - Favorites Needs to be its own section

    21 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Andy Leeder supported this idea  ·  Sep 6, 2024

11. Automatically close Alert tickets when resolved

    35 votes

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    3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Andy Leeder supported this idea  ·  Sep 6, 2024

12. Contacts

    37 votes

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    3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Andy Leeder supported this idea  ·  Sep 6, 2024

13. Dark Mode

    164 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Andy Leeder supported this idea  ·  Sep 6, 2024

14. Notification - Internal note "notify"

    5 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Andy Leeder commented  ·  Aug 14, 2024  ·  Edit…  ·  Delete…

    This has been irritating me also, it doesn't notify you presently, and trying to remember to click on the very tiny notifications button that you don't see because it's so small... doesn't help. Give me a chime, or a pop-up, or both!

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    Andy Leeder supported this idea  ·  Aug 14, 2024

15. Windows update roll back

    77 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Andy Leeder supported this idea  ·  Aug 14, 2024

16. Allow for customization of columns on ticketing screen

    271 votes

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    35 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Andy Leeder supported this idea  ·  Aug 14, 2024

17. Ubiquiti Integration

    808 votes

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    6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Andy Leeder supported this idea  ·  Aug 14, 2024

18. When using the back button, remember where I was scrolled!

    2 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Andy Leeder shared this idea  ·  Aug 2, 2024

19. search closed tickets

    1 vote

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    0 comments  ·  Ideas and Feedback  ·  Edit…  ·  Delete…  ·  Admin →
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    Andy Leeder shared this idea  ·  Jul 10, 2024

20. public IP

    19 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Andy Leeder supported this idea  ·  Jan 23, 2024