Settings and activity

36 results found

1. Penetration Testing

   44 votes

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   0 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Andy Leeder supported this idea  ·  Oct 16, 2024

2. User deletion

   32 votes

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   2 comments  ·  Ideas and Feedback » Admin & Core  ·  Delete…  ·  Admin →
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   Andy Leeder supported this idea  ·  Sep 6, 2024

3. Customer should be able to have multiple devices under them and not just 1.

   27 votes

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   0 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Andy Leeder supported this idea  ·  Sep 6, 2024

4. Email notification when agent is installed

   22 votes

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   4 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Andy Leeder supported this idea  ·  Sep 6, 2024

5. Ability to edit Internal Note on ticket

   23 votes

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   1 comment  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Andy Leeder supported this idea  ·  Sep 6, 2024

6. Serial number in device over view should take us to vendor support page with device information

   40 votes

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   0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Andy Leeder supported this idea  ·  Sep 6, 2024

7. Please simplify the login process

   37 votes

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   4 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Andy Leeder supported this idea  ·  Sep 6, 2024

8. merging tickets

   42 votes

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   0 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Andy Leeder supported this idea  ·  Sep 6, 2024

9. Alert when agent uninstalled

   1,427 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminProduct Team (Product Team, Atera) responded

   Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

   Andy Leeder supported this idea  ·  Sep 6, 2024

10. New UI Customer View - Favorites Needs to be its own section

    26 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Andy Leeder supported this idea  ·  Sep 6, 2024

11. Automatically close Alert tickets when resolved

    64 votes

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    3 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Andy Leeder supported this idea  ·  Sep 6, 2024

12. Multiple devices per contact

    76 votes

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    10 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Andy Leeder supported this idea  ·  Sep 6, 2024

13. Dark Mode

    201 votes

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    3 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Andy Leeder supported this idea  ·  Sep 6, 2024

14. Notification - Internal note "notify"

    5 votes

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    1 comment  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Andy Leeder commented  ·  Aug 14, 2024  ·  Edit…  ·  Delete…

    This has been irritating me also, it doesn't notify you presently, and trying to remember to click on the very tiny notifications button that you don't see because it's so small... doesn't help. Give me a chime, or a pop-up, or both!

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    Andy Leeder supported this idea  ·  Aug 14, 2024

15. Windows update roll back

    91 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Andy Leeder supported this idea  ·  Aug 14, 2024

16. Allow for customization of columns on ticketing screen

    291 votes

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    39 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Andy Leeder supported this idea  ·  Aug 14, 2024

17. Ubiquiti Integration

    847 votes

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    6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Andy Leeder supported this idea  ·  Aug 14, 2024

18. When using the back button, remember where I was scrolled!

    3 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Andy Leeder shared this idea  ·  Aug 2, 2024

19. search closed tickets

    1 vote

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    0 comments  ·  Ideas and Feedback  ·  Edit…  ·  Delete…  ·  Admin →
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    Andy Leeder shared this idea  ·  Jul 10, 2024

20. public IP

    22 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Andy Leeder supported this idea  ·  Jan 23, 2024