Settings and activity

41 results found

1. RAID Monitoring for servers

   377 votes

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   14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   blackkadush supported this idea  ·  Oct 22, 2023

2. Revamped Helpdesk Agent

   341 votes

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   56 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   blackkadush supported this idea  ·  Oct 22, 2023

3. Assign multiple technicians to a ticket

   401 votes

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   15 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   blackkadush supported this idea  ·  Oct 22, 2023

4. Warranty Information Collection

   516 votes

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   8 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   blackkadush supported this idea  ·  Oct 22, 2023

5. Integration with Direct messages systems

   840 votes

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   60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   blackkadush supported this idea  ·  Oct 22, 2023

6. Ubiquiti Integration

   927 votes

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   8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   blackkadush commented  ·  Oct 22, 2023  ·  Edit…  ·  Delete…

   duplicated please use this: https://atera.uservoice.com/forums/936306-ideas-and-feedback/suggestions/44610528-integration-with-unifi-cloud#comments

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   blackkadush supported this idea  ·  Oct 22, 2023

7. Splashtop SOS

   221 votes

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   9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   blackkadush supported this idea  ·  Oct 22, 2023

8. Hardware inventory

   645 votes

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   8 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   blackkadush supported this idea  ·  Oct 22, 2023

9. Need a report to tell me which devices for a customer are eligable for Windows 11

   405 votes

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   9 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   blackkadush supported this idea  ·  Oct 22, 2023

10. Office license type

    465 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    blackkadush supported this idea  ·  Oct 22, 2023

11. MS Office Updates

    772 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    blackkadush supported this idea  ·  Oct 22, 2023

12. Free Dashboard Account

    920 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    blackkadush supported this idea  ·  Oct 22, 2023

13. Employee Onboarding/Offboarding Feature

    864 votes

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    6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    blackkadush supported this idea  ·  May 31, 2023

14. White label mobile app for your customers

    385 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    blackkadush supported this idea  ·  May 31, 2023

15. Billing of recurring monthly/annual items (not contracts)

    59 votes

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    4 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    blackkadush commented  ·  May 24, 2023  ·  Edit…  ·  Delete…

    This is very important to be able to add multiple items to the billing for the customer to know. I have to bill them monthly for the items or create various contracts or flat rates to bill them.

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    blackkadush supported this idea  ·  May 24, 2023

16. Atera Dark Mode

    1,755 votes

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    106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    blackkadush supported this idea  ·  May 21, 2023

17. Alert when agent uninstalled

    1,480 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    blackkadush supported this idea  ·  May 21, 2023

18. Mobile App Improvements

    738 votes

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    Planned  ·  38 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    blackkadush supported this idea  ·  May 10, 2023

19. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    blackkadush supported this idea  ·  May 10, 2023

20. Password protect the Atera agent from end-user uninstalls

    1,607 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    blackkadush supported this idea  ·  May 10, 2023