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39 results found

  1. Revamped Helpdesk Agent

    345 votes

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    57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    blackkadush supported this idea  · 

  2. Assign multiple technicians to a ticket

    414 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    blackkadush supported this idea  · 

  3. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

    813 votes

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    40 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    blackkadush supported this idea  · 

  4. Integration with Direct messages systems

    852 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    blackkadush supported this idea  · 

  5. Ubiquiti Integration

    961 votes

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    8 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    An error occurred while saving the comment
    blackkadush commented  · 

    duplicated please use this: https://atera.uservoice.com/forums/936306-ideas-and-feedback/suggestions/44610528-integration-with-unifi-cloud#comments

    blackkadush supported this idea  · 

  6. Splashtop SOS

    225 votes

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    9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    blackkadush supported this idea  · 

  7. Need a report to tell me which devices for a customer are eligable for Windows 11

    429 votes

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    18 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    blackkadush supported this idea  · 

  8. Office license type

    482 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    blackkadush supported this idea  · 

  9. MS Office Updates

    787 votes

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    2 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    blackkadush supported this idea  · 

  10. Free Dashboard Account

    961 votes

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    31 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    blackkadush supported this idea  · 

  11. Employee Onboarding/Offboarding Feature

    879 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    blackkadush supported this idea  · 

  12. White label mobile app for your customers

    391 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    blackkadush supported this idea  · 

  13. Billing of recurring monthly/annual items (not contracts)

    59 votes

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    4 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    blackkadush commented  · 

    This is very important to be able to add multiple items to the billing for the customer to know. I have to bill them monthly for the items or create various contracts or flat rates to bill them.

    blackkadush supported this idea  · 

  14. Dark Mode

    1,918 votes

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    120 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    blackkadush supported this idea  · 

  15. Alert when agent uninstalled

    1,494 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    blackkadush supported this idea  · 

  16. Mobile App Improvements

    752 votes

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    41 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    blackkadush supported this idea  · 

  17. Improved Customized Dashboard

    1,571 votes

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    51 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    blackkadush supported this idea  · 

  18. Password protect the Atera agent from end-user uninstalls

    1,622 votes

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    29 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    blackkadush supported this idea  · 

  19. Allow More White Label Options

    439 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    blackkadush supported this idea  · 
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