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41 results found

  1. RAID Monitoring for servers

    375 votes

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    14 comments  ·  Ideas and Feedback » Alerts  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    blackkadush supported this idea  · 

  2. Revamped Helpdesk Agent

    338 votes

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    Under Review  ·  55 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Admin →
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    blackkadush supported this idea  · 

  3. Assign multiple technicians to a ticket

    392 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    blackkadush supported this idea  · 

  4. Warranty Information Collection

    504 votes

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    8 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    blackkadush supported this idea  · 

  5. Integration with Direct messages systems

    831 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

    blackkadush supported this idea  · 

  6. Ubiquiti Integration

    884 votes

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    6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    blackkadush commented  · 

    duplicated please use this: https://atera.uservoice.com/forums/936306-ideas-and-feedback/suggestions/44610528-integration-with-unifi-cloud#comments

    blackkadush supported this idea  · 

  7. Splashtop SOS

    214 votes

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    9 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    blackkadush supported this idea  · 

  8. Hardware inventory

    610 votes

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    7 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    blackkadush supported this idea  · 

  9. Report to show computers that do not meet the requirements for Windows 11

    391 votes

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    6 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

    blackkadush supported this idea  · 

  10. Office license type

    445 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Hi, The feature idea you submitted is currently under review. Thanks for making your voice heard! We’ll keep a close watch on how many votes it gets and update you if we decide to develop it.

    blackkadush supported this idea  · 

  11. MS Office Updates

    738 votes

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    1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    blackkadush supported this idea  · 

  12. Free Dashboard Account

    892 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    blackkadush supported this idea  · 

  13. Employee Onboarding/Offboarding Feature

    851 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    blackkadush supported this idea  · 

  14. White label mobile app for your customers

    380 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    blackkadush supported this idea  · 

  15. Billing of recurring monthly/annual items (not contracts)

    58 votes

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    4 comments  ·  Ideas and Feedback » Billing  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    An error occurred while saving the comment
    blackkadush commented  · 

    This is very important to be able to add multiple items to the billing for the customer to know. I have to bill them monthly for the items or create various contracts or flat rates to bill them.

    blackkadush supported this idea  · 

  16. Atera Dark Mode

    1,720 votes

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    Under Review  ·  99 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    blackkadush supported this idea  · 

  17. Alert when agent uninstalled

    1,456 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    blackkadush supported this idea  · 

  18. Mobile App Improvements

    718 votes

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    Planned  ·  37 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    blackkadush supported this idea  · 

  19. Improved Customized Dashboard

    1,549 votes

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    Under Review  ·  50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    blackkadush supported this idea  · 

  20. Password protect the Atera agent from end-user uninstalls

    1,587 votes

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    28 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    blackkadush supported this idea  · 
2