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  1. 1 vote

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    kaleb holder shared this idea  · 
  2. 370 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    kaleb holder supported this idea  · 
  3. 295 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    kaleb holder supported this idea  · 
  4. 32 votes

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    kaleb holder supported this idea  · 
  5. 711 votes

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    kaleb holder supported this idea  · 
  6. 3 votes

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    kaleb holder shared this idea  · 
  7. 53 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    kaleb holder supported this idea  · 
  8. 27 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    kaleb holder supported this idea  · 
  9. 30 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    kaleb holder supported this idea  · 
  10. 398 votes

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    kaleb holder supported this idea  · 
  11. 71 votes

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    kaleb holder supported this idea  · 
  12. 3 votes

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    kaleb holder shared this idea  · 
  13. 284 votes

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    kaleb holder commented  · 

    The ability to do wild card searched would be great to have. Currently the experience my is having is that you have to be extremely specific in your search. I have had very little success in just typing in a word that should exist in a ticket name or a comment in a ticket. I also can't do a search using asterisks to locate any ticket that might contain certain words or characters. For instance if I want to search any ticket related to Citrix I would like to do cit* and then have the ability to search any ticket that contains those characters in the event members of my team use different wording on their tickets than I do which is the case.

    Wildcard searches would be great and the ability to be less specific in what I am typing would be helpful.

    kaleb holder supported this idea  · 
  14. 25 votes

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    kaleb holder supported this idea  · 
  15. 286 votes

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    kaleb holder supported this idea  · 
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    kaleb holder commented  · 

    The ability to have a site/client and then create multiple locations within that site/client so that it is less crowded in the main sites tab. For instance we have 8 companies that each have 12 locations or more. So it would be nice to create a company in the sites tab and then within that create the various locations.

  16. 1,536 votes

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    kaleb holder commented  · 

    The ability to have a ticket dashboard that lists tickets out per day in a calendar view would be nice to have. As it is now it is a bit crowded and cumbersome to organize. I would like to see all tickets assigned to my techs in a column view rather than having them displayed as a list of tickets separated by nothing.

    kaleb holder supported this idea  · 
  17. 98 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    kaleb holder supported this idea  · 
  18. 2,239 votes

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    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    kaleb holder supported this idea  · 
  19. 1,677 votes

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    kaleb holder supported this idea  · 
  20. 642 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    kaleb holder supported this idea  · 
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