Settings and activity

31 results found

1. customers > tickets > default status selection customization

   8 votes

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   3 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Anton E supported this idea  ·  Jun 12, 2024

2. Add the ability to email a Knowledgebase Article to user in TIcket and Device.

   13 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Anton E supported this idea  ·  Jun 12, 2024

3. Email All Clients

   24 votes

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   0 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   Anton E supported this idea  ·  Jun 10, 2024

4. Automatically Create a Package for a new company in Bitdefender

   17 votes

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   0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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   Anton E supported this idea  ·  Jun 10, 2024

5. More Complete Atera BitDefender Default Policy for Network Discovery

   6 votes

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   0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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   Anton E supported this idea  ·  Jun 10, 2024

6. When agent is deleted automatically remove / uninstall bitdefender

   24 votes

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   0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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   Anton E supported this idea  ·  Jun 10, 2024

7. Multi-Site Support

   411 votes

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   35 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Anton E supported this idea  ·  Jun 10, 2024

8. Reply to tickets via email

   99 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Anton E supported this idea  ·  Jun 10, 2024

9. Ability to edit Internal Note on ticket

   51 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Anton E supported this idea  ·  Jun 10, 2024

10. Email technician when they have been @ tagged on an internal note of a ticket

    332 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Anton E commented  ·  May 17, 2024  ·  Edit…  ·  Delete…

    I would like to have this option linked to a ticket automation rule so that it can send neat html mails notifying the tagged person. Similar to assigned person automation rule.

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    Anton E supported this idea  ·  May 17, 2024

11. bitdefender

    20 votes

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    0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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    Anton E supported this idea  ·  May 17, 2024

12. Dashboard view to show what computers have a healthy or unhealthy bitdefender install

    50 votes

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    0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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    Anton E supported this idea  ·  May 17, 2024

13. Bitdefender Infection Notifications

    26 votes

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    0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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    Anton E supported this idea  ·  May 17, 2024

14. Free Dashboard Account

    961 votes

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    31 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Anton E supported this idea  ·  Feb 23, 2024

15. Work From Home - Branding on landing page

    65 votes

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    4 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Anton E supported this idea  ·  Feb 23, 2024

16. Ability to assign a contact to multiple devices for work from home

    175 votes

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    9 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Anton E supported this idea  ·  Feb 23, 2024

17. "Work from Home" Simultaneous Dual-Monitor Support

    236 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Anton E supported this idea  ·  Feb 23, 2024

18. Integration with UniFi Cloud

    1,004 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Anton E supported this idea  ·  Dec 28, 2023

19. Attach files to script

    7 votes

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    0 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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    Anton E supported this idea  ·  Dec 14, 2023

20. Ability to include Custom Fields in Reports.

    89 votes

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    5 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    Anton E supported this idea  ·  Nov 21, 2023
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    Anton E commented  ·  Nov 21, 2023  ·  Edit…  ·  Delete…

    Any update? When can we expect this?

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