Settings and activity

27 results found

1. Add the ability to email a Knowledgebase Article to user in TIcket and Device.

   13 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Espen Braaten supported this idea  ·  Sep 6, 2022

2. Closed and Resolved Ticket on the Customer Portal

   54 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Espen Braaten supported this idea  ·  Sep 6, 2022

3. Adding Notes - Documentation

   97 votes

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   4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminRoy (RoyB, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Espen Braaten supported this idea  ·  Sep 6, 2022

4. Allow More White Label Options

   437 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Espen Braaten supported this idea  ·  Sep 6, 2022

5. Integration with UniFi Cloud

   982 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Espen Braaten supported this idea  ·  Sep 6, 2022

6. Dark Mode

   1,885 votes

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   117 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   
   

   Espen Braaten supported this idea  ·  Sep 6, 2022

7. Mobile Device Management

   2,293 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Future Consideration  ·  AdminGil Givoni (Admin, Atera) responded

   Hi,

   Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   
   

   Best regards,

   The Atera Team

   
   

   Espen Braaten supported this idea  ·  Sep 6, 2022

8. Login to Atera with Windows Hello through Auth0 on multiple devices.

   19 votes

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   4 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Espen Braaten commented  ·  Jul 6, 2022  ·  Edit…  ·  Delete…

   And the ability to remove devices you have used before, and do not longer use.

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   Espen Braaten supported this idea  ·  Jul 6, 2022

9. block contracts show all used hours even when open

   4 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Espen Braaten shared this idea  ·  May 9, 2022

10. See Remaining Hours of Block Hour Contract Directly on Ticket

    9 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Espen Braaten supported this idea  ·  May 9, 2022

11. Send Email when Block Hour Contracts Is Almost Done

    9 votes

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Espen Braaten supported this idea  ·  May 9, 2022

12. Mobile App Improvements

    740 votes

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    Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Espen Braaten supported this idea  ·  May 8, 2022

13. Integration with Direct messages systems

    842 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Espen Braaten supported this idea  ·  May 8, 2022

14. Documentation Management

    1,251 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Espen Braaten supported this idea  ·  May 8, 2022

15. Edit Ticket Notes

    249 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Espen Braaten supported this idea  ·  Mar 7, 2022

16. Chat Widget For Websites

    10 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Espen Braaten commented  ·  Mar 2, 2022  ·  Edit…  ·  Delete…

    Should be implemented!

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    Espen Braaten supported this idea  ·  Mar 2, 2022

17. White label mobile app for your customers

    386 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Espen Braaten supported this idea  ·  Jan 19, 2022

18. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Espen Braaten supported this idea  ·  Jan 19, 2022

19. services (with all components) in the dashboard

    12 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Espen Braaten supported this idea  ·  Nov 24, 2021

20. Dashboard clock for how many hours logged on tickets

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Espen Braaten shared this idea  ·  Nov 16, 2021