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29 results found

  1. Add the ability to email a Knowledgebase Article to user in TIcket and Device.

    13 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Espen Braaten supported this idea  · 

  2. Closed and Resolved Ticket on the Customer Portal

    53 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Espen Braaten supported this idea  · 

  3. Adding Notes - Documentation

    97 votes

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    4 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Planned  ·  AdminRoy (RoyB, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Espen Braaten supported this idea  · 

  4. Allow More White Label Options

    436 votes

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    3 comments  ·  Ideas and Feedback » Admin & Core  ·  Admin →
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    Espen Braaten supported this idea  · 

  5. Integration with UniFi Cloud

    977 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Espen Braaten supported this idea  · 

  6. Atera Dark Mode

    1,752 votes

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    Under Review  ·  103 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Espen Braaten supported this idea  · 

  7. Mobile Device Management

    2,289 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Espen Braaten supported this idea  · 

  8. Login to Atera with Windows Hello through Auth0 on multiple devices.

    18 votes

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    4 comments  ·  Ideas and Feedback » Security  ·  Admin →
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    Espen Braaten commented  · 

    And the ability to remove devices you have used before, and do not longer use.

    Espen Braaten supported this idea  · 

  9. block contracts show all used hours even when open

    4 votes

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    0 comments  ·  Ideas and Feedback » Reports  ·  Admin →
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    Espen Braaten shared this idea  · 

  10. See Remaining Hours of Block Hour Contract Directly on Ticket

    9 votes

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Espen Braaten supported this idea  · 

  11. Send Email when Block Hour Contracts Is Almost Done

    9 votes

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    1 comment  ·  Ideas and Feedback  ·  Admin →
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    Espen Braaten supported this idea  · 

  12. Mobile App Improvements

    735 votes

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    Planned  ·  38 comments  ·  Ideas and Feedback » Mobile App  ·  Admin →
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    Espen Braaten supported this idea  · 

  13. Integration with Direct messages systems

    839 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

    Espen Braaten supported this idea  · 

  14. Documentation Management

    1,249 votes

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    Under Review  ·  22 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Espen Braaten supported this idea  · 

  15. Edit Ticket Notes

    247 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Espen Braaten supported this idea  · 

  16. Chat Widget For Websites

    10 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Espen Braaten commented  · 

    Should be implemented!

    Espen Braaten supported this idea  · 

  17. White label mobile app for your customers

    385 votes

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    Under Review  ·  1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Admin →
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    Espen Braaten supported this idea  · 

  18. Improved Customized Dashboard

    1,559 votes

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    Under Review  ·  50 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Espen Braaten supported this idea  · 

  19. services (with all components) in the dashboard

    12 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Espen Braaten supported this idea  · 

  20. Dashboard clock for how many hours logged on tickets

    2 votes

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Espen Braaten shared this idea  · 
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