Settings and activity

28 results found

1. Add the ability to email a Knowledgebase Article to user in TIcket and Device.

   13 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Espen Braaten supported this idea  ·  Sep 6, 2022

2. Closed and Resolved Ticket on the Customer Portal

   53 votes

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   1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Espen Braaten supported this idea  ·  Sep 6, 2022

3. Adding Notes - Documentation

   97 votes

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   4 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Planned  ·  AdminRoy (RoyB, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Espen Braaten supported this idea  ·  Sep 6, 2022

4. Allow More White Label Options

   436 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Espen Braaten supported this idea  ·  Sep 6, 2022

5. Integration with UniFi Cloud

   979 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Espen Braaten supported this idea  ·  Sep 6, 2022

6. Atera Dark Mode

   1,755 votes

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   106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Espen Braaten supported this idea  ·  Sep 6, 2022

7. Mobile Device Management

   2,289 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Espen Braaten supported this idea  ·  Sep 6, 2022

8. Login to Atera with Windows Hello through Auth0 on multiple devices.

   18 votes

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   4 comments  ·  Ideas and Feedback » Security  ·  Delete…  ·  Admin →
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   Espen Braaten commented  ·  Jul 6, 2022  ·  Edit…  ·  Delete…

   And the ability to remove devices you have used before, and do not longer use.

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   Espen Braaten supported this idea  ·  Jul 6, 2022

9. block contracts show all used hours even when open

   4 votes

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   0 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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   Espen Braaten shared this idea  ·  May 9, 2022

10. See Remaining Hours of Block Hour Contract Directly on Ticket

    9 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Espen Braaten supported this idea  ·  May 9, 2022

11. Send Email when Block Hour Contracts Is Almost Done

    9 votes

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    1 comment  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Espen Braaten supported this idea  ·  May 9, 2022

12. Mobile App Improvements

    738 votes

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    Planned  ·  38 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Espen Braaten supported this idea  ·  May 8, 2022

13. Integration with Direct messages systems

    840 votes

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    60 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Espen Braaten supported this idea  ·  May 8, 2022

14. Documentation Management

    1,250 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Espen Braaten supported this idea  ·  May 8, 2022

15. Edit Ticket Notes

    247 votes

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    26 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Espen Braaten supported this idea  ·  Mar 7, 2022

16. Chat Widget For Websites

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    1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Espen Braaten commented  ·  Mar 2, 2022  ·  Edit…  ·  Delete…

    Should be implemented!

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    Espen Braaten supported this idea  ·  Mar 2, 2022

17. White label mobile app for your customers

    385 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Espen Braaten supported this idea  ·  Jan 19, 2022

18. Improved Customized Dashboard

    1,559 votes

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    50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Espen Braaten supported this idea  ·  Jan 19, 2022

19. services (with all components) in the dashboard

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Espen Braaten supported this idea  ·  Nov 24, 2021

20. Dashboard clock for how many hours logged on tickets

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    0 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Espen Braaten shared this idea  ·  Nov 16, 2021