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22 results found

  1. Alert when agent uninstalled

    1,426 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Cat Goode supported this idea  · 

  2. Change management

    149 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Cat Goode supported this idea  · 

  3. Ubiquiti Integration

    847 votes

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    6 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Cat Goode supported this idea  · 

  4. System to handle email notifications to copied recipients on tickets, not rely on "Reply All" from email client

    1 vote

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    0 comments  ·  Ideas and Feedback  ·  Admin →
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    Cat Goode shared this idea  · 

  5. Employee Onboarding/Offboarding Feature

    843 votes

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    Under Review  ·  6 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Cat Goode supported this idea  · 

  6. Atera Dark Mode

    1,688 votes

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    Under Review  ·  90 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Cat Goode supported this idea  · 

  7. Improved Customized Dashboard

    1,543 votes

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    Under Review  ·  49 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Cat Goode supported this idea  · 

  8. Mobile Device Management

    2,248 votes

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    86 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Under Review  ·  AdminRoy (RoyB, Atera) responded

    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

    Cat Goode supported this idea  · 

  9. Option to Download all Agent Installers at once

    16 votes

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    1 comment  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Cat Goode supported this idea  · 

  10. calendar dashboard

    38 votes

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    2 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Cat Goode supported this idea  · 

  11. Free Dashboard Account

    867 votes

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    24 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Cat Goode supported this idea  · 

  12. Choose number of devices to view per page

    169 votes

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    6 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Cat Goode supported this idea  · 

  13. Assign a contact to multiple agents and/or assign multiple contacts to an agent

    172 votes

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    27 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Cat Goode supported this idea  · 

  14. Server and VM Monitoring and Managemen for AD

    312 votes

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    3 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Cat Goode supported this idea  · 

  15. Integration with UniFi Cloud

    941 votes

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    24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Cat Goode supported this idea  · 

  16. Office 365 Integration

    1,542 votes

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    Under Review  ·  61 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Cat Goode supported this idea  · 

  17. Project Ticket

    222 votes

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    6 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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    Cat Goode commented  · 

    I have been asking for this since I first started using Atera back in 2018. Please stop considering the feature and implement it. Thanks.

    Cat Goode supported this idea  · 

  18. Assign multiple technicians to a ticket

    385 votes

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    14 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminYakov Gorbulsky (Product Manager, Atera) responded

    Hey all,

    We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.


    Your feedback will be invaluable as we shape this feature to meet your needs and preferences.


    If you'd like to provide input on this feature, please schedule some time for a call using the link below:

    Schedule a call

    Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.


    All the best,

    Yakov

    Cat Goode supported this idea  · 

  19. Projects Pane

    48 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Cat Goode supported this idea  · 

  20. Parent & Child ticket relations

    61 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Cat Goode supported this idea  · 
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