Settings and activity
16 results found
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401 votes
Hey all,
We're excited to announce that we're exploring the development of a new feature focused on ticket queues and assigning technician groups in Atera.
Your feedback will be invaluable as we shape this feature to meet your needs and preferences.
If you'd like to provide input on this feature, please schedule some time for a call using the link below:
Your insights and suggestions are essential to us as we continue to improve and innovate within Atera.
All the best,
Yakov
Julio Sandoval
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5 votesJulio Sandoval
shared this idea
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2 votesJulio Sandoval
shared this idea
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39 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Julio Sandoval
supported this idea
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21 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Julio Sandoval
supported this idea
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165 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Julio Sandoval
supported this idea
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306 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Julio Sandoval
supported this idea
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1,607 votes
Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!
Julio Sandoval
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735 votesJulio Sandoval
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16 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
An error occurred while saving the comment Julio Sandoval
supported this idea
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297 votes
An error occurred while saving the comment Julio Sandoval
commented
Under the Customers details, I would suggest having a Site tab that lists the Site information and demographics. Some have suggested having an IP field, which I agree.
During an Agent Deployment, allow us to choose Customer -> Site to give a unique Identifier to the agent being deployed to a specific site.
Julio Sandoval
supported this idea
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19 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Julio Sandoval
supported this idea
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An error occurred while saving the comment Julio Sandoval
commented
What about setting an retry interval as well? If a patch fails, retry in X amount of hours.
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27 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Julio Sandoval
shared this idea
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106 votes
Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
Julio Sandoval
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341 votesJulio Sandoval
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An error occurred while saving the comment Julio Sandoval
commented
As Wallace said:
"have the helpdesk agent enabled by default; leaving the ability to disable it."I always enable the helpdesk agent for all desktops and laptops. Maybe enable by default for those agent groups, and leave it disabled for server groups.
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2,289 votes
Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
Julio Sandoval
supported this idea
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An error occurred while saving the comment Julio Sandoval
commented
A lot of these comments are great! What I haven't seen requested is the ability to create Profiles. Mainly used in Apple iOS devices, a Management Profile allows us to install applications, and when removed, it removes only Profile related applications and settings. This would mainly be used in a BYOD environment. Good for Laptops and Mobile Devices. Thanks!
I agree. Our Impact names may be different to the default ones.
Thanks