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96 results found

  1. Deleting comments

    41 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dakota Ross supported this idea  · 

  2. "Update all" button on Devices page

    51 votes

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    6 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Dakota Ross supported this idea  · 

  3. Allow for customization of columns on ticketing screen

    351 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dakota Ross supported this idea  · 

  4. Revert Agent Name back to Device Name

    58 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Dakota Ross supported this idea  · 

  5. Emails to other than the requester

    61 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dakota Ross supported this idea  · 

  6. Patch management

    83 votes

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    7 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Dakota Ross supported this idea  · 

  7. PDF Preview Window

    175 votes

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    10 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Planned  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

    Hi,

    Great news! The feature you suggested is going through final QA stages and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.



    Best regards,

    The Atera Team



    Dakota Ross supported this idea  · 

  8. Helpdesk Agent Additional Capabilities

    1 vote

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Dakota Ross shared this idea  · 

  9. Mobile Device Management

    2,305 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


    Dakota Ross supported this idea  · 
    An error occurred while saving the comment
    Dakota Ross commented  · 

    Remote lock, unlock, wipe, GPS location, and Splashtop remote connection capability, please. If you are feeling particularly adventurous app and update management as well for android and apple devices.

  10. Project Management

    17 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Dakota Ross supported this idea  · 

  11. Alert when agent uninstalled

    1,489 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Dakota Ross supported this idea  · 

  12. Multiple devices per contact

    140 votes

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    20 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Planned  ·  Gil Givoni responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    You can also follow this in our Pubic Roadmap.


    Best regards,

    The Atera Team



    Dakota Ross supported this idea  · 

  13. Update Chocolatey Script to a newer version

    219 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Dakota Ross supported this idea  · 

  14. synology C2

    8 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Dakota Ross supported this idea  · 

  15. Intune integration

    71 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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  16. Software Asset Tracking

    20 votes

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    5 comments  ·  Ideas and Feedback » Asset management  ·  Admin →
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  17. Change management

    163 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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  18. Penetration Testing

    65 votes

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    1 comment  ·  Ideas and Feedback » Security  ·  Admin →
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    Dakota Ross supported this idea  · 

  19. Please simplify the login process

    68 votes

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    9 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Dakota Ross supported this idea  · 

  20. Free Dashboard Account

    953 votes

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    30 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Dakota Ross supported this idea  · 
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