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94 results found

  1. Deleting comments

    46 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dakota Ross supported this idea  · 

  2. "Update all" button on Devices page

    54 votes

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    6 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Dakota Ross supported this idea  · 

  3. Allow for customization of columns on ticketing screen

    355 votes

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    43 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dakota Ross supported this idea  · 

  4. Revert Agent Name back to Device Name

    59 votes

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    1 comment  ·  Ideas and Feedback » Agent  ·  Admin →
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    Dakota Ross supported this idea  · 

  5. Emails to other than the requester

    67 votes

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    0 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dakota Ross supported this idea  · 

  6. Patch management

    85 votes

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    7 comments  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Admin →
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    Dakota Ross supported this idea  · 

  7. Helpdesk Agent Additional Capabilities

    1 vote

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    0 comments  ·  Ideas and Feedback » Customers  ·  Admin →
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    Dakota Ross shared this idea  · 

  8. Mobile Device Management

    2,311 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.


    Best regards,

    The Atera Team

    Dakota Ross supported this idea  · 
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    Dakota Ross commented  · 

    Remote lock, unlock, wipe, GPS location, and Splashtop remote connection capability, please. If you are feeling particularly adventurous app and update management as well for android and apple devices.

  9. Project Management

    17 votes

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    0 comments  ·  Ideas and Feedback » PSA Tools  ·  Admin →
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    Dakota Ross supported this idea  · 

  10. Alert when agent uninstalled

    1,494 votes

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    7 comments  ·  Ideas and Feedback » Agent  ·  Admin →
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    Dakota Ross supported this idea  · 

  11. Update Chocolatey Script to a newer version

    220 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Dakota Ross supported this idea  · 

  12. synology C2

    8 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Dakota Ross supported this idea  · 

  13. Intune integration

    72 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Dakota Ross supported this idea  · 

  14. Software Asset Tracking

    23 votes

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    5 comments  ·  Ideas and Feedback » Asset management  ·  Admin →
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    Dakota Ross supported this idea  · 

  15. Change management

    164 votes

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    5 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dakota Ross supported this idea  · 

  16. Penetration Testing

    65 votes

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    1 comment  ·  Ideas and Feedback » Security  ·  Admin →
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    Dakota Ross supported this idea  · 

  17. Please simplify the login process

    69 votes

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    9 comments  ·  Ideas and Feedback » User Interface  ·  Admin →
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    Dakota Ross supported this idea  · 

  18. Free Dashboard Account

    963 votes

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    32 comments  ·  Ideas and Feedback » Dashboard  ·  Admin →
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    Dakota Ross supported this idea  · 

  19. "Power Automate"

    36 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Dakota Ross supported this idea  · 

  20. Email technician when they have been @ tagged on an internal note of a ticket

    332 votes

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    9 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Dakota Ross supported this idea  · 
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