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  1. 624 votes

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    Under Review  ·  12 comments  ·  Ideas and Feedback » PSA Tools  ·  Flag idea as inappropriate…  ·  Admin →

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    Dakota Ross supported this idea  · 
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    Dakota Ross commented  · 

    I second the two-way sync with Hudu idea.

  2. 176 votes

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    22 comments  ·  Ideas and Feedback » Tickets  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    I wanted to give you visibility into our Q3 roadmap as it relates to your feature request.

    This quarter time-based ticket automations will be added to allow various time-based actions such as resolving a ticket, automatically closing a ticket, or alerting an admin.


    Stay tuned for our Product Release notifications.

    Dakota Ross supported this idea  · 
  3. 69 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Dakota Ross supported this idea  · 
  4. 156 votes

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    3 comments  ·  Ideas and Feedback » Tickets  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Dakota Ross supported this idea  · 
  5. 147 votes

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    8 comments  ·  Ideas and Feedback » Tickets  ·  Flag idea as inappropriate…  ·  Admin →

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    Hello,

    I wanted to give you visibility into our Q3 roadmap as it relates to your feature request.

    Coming soon: We will flag any open tickets that your helpdesk engineers are actively addressing so your team is updated in real-time, eliminating duplicate effort.

    Stay tuned for our Product Release notifications.

    Dakota Ross supported this idea  · 
  6. 5 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Dakota Ross supported this idea  · 
  7. 6 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Dakota Ross supported this idea  · 
  8. 4 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Dakota Ross supported this idea  · 
  9. 16 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Dakota Ross supported this idea  · 
  10. 17 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Dakota Ross supported this idea  · 
  11. 13 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Dakota Ross supported this idea  · 
  12. 19 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Dakota Ross supported this idea  · 
  13. 18 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Dakota Ross supported this idea  · 
  14. 54 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Dakota Ross supported this idea  · 
  15. 79 votes

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    0 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Dakota Ross supported this idea  · 
  16. 61 votes

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    2 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Dakota Ross supported this idea  · 
  17. 49 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Dakota Ross supported this idea  · 
  18. 88 votes

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    1 comment  ·  Ideas and Feedback » 3rd Party Integrations  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Dakota Ross supported this idea  · 
  19. 15 votes

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    2 comments  ·  Ideas and Feedback » Work From Home  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Dakota Ross supported this idea  · 
  20. 13 votes

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    0 comments  ·  Ideas and Feedback » Work From Home  ·  Flag idea as inappropriate…  ·  Admin →

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process! 

    Dakota Ross supported this idea  · 
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