Settings and activity

60 results found

1. Allow a customer contact to access to multiple devices using Work From Home feature.

   38 votes

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   0 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   William Field supported this idea  ·  Feb 10, 2022

2. Work from home user activity

   89 votes

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   2 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   William Field supported this idea  ·  Feb 10, 2022

3. Ability to archive retired devices

   311 votes

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   2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   William Field supported this idea  ·  Feb 10, 2022

4. Veeam Backup Integration

   427 votes

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   17 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Veeam integration is planned.

   
   

   Thank you for helping us improve Atera!

   William Field supported this idea  ·  Feb 10, 2022

5. Warranty Information Collection

   521 votes

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   10 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   William Field supported this idea  ·  Feb 10, 2022

6. Send system information with Helpdesk Agent support tickets

   270 votes

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   6 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   William Field supported this idea  ·  Feb 10, 2022

7. Employee Onboarding/Offboarding Feature

   867 votes

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   6 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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   William Field supported this idea  ·  Feb 10, 2022

8. RAID Monitoring for servers

   378 votes

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   14 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   William Field commented  ·  Dec 15, 2021  ·  Edit…  ·  Delete…

   This would be great when monitoring so many servers!

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   William Field supported this idea  ·  Dec 15, 2021

9. Ad reset and unlock account

   53 votes

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   0 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   William Field supported this idea  ·  Nov 1, 2021

10. Work from Home usage

    42 votes

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    3 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    William Field shared this idea  ·  Oct 27, 2021

11. "Work from Home" Simultaneous Dual-Monitor Support

    232 votes

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    14 comments  ·  Ideas and Feedback » Work From Home  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    William Field supported this idea  ·  Oct 27, 2021

12. Chat feature from the mobile app.

    70 votes

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    0 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    William Field supported this idea  ·  Oct 27, 2021

13. Mobile App Improvements

    742 votes

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    Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    William Field supported this idea  ·  Oct 27, 2021

14. SNMP: MIB import instead of manual OID typing

    1,032 votes

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    24 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    William Field supported this idea  ·  Oct 27, 2021

15. BitDefender Mobile

    32 votes

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    0 comments  ·  Ideas and Feedback » Bitdefender  ·  Delete…  ·  Admin →
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    William Field supported this idea  ·  Oct 27, 2021

16. Project Ticket

    244 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    William Field supported this idea  ·  Sep 23, 2021

17. Assign multiple technicians to a ticket

    405 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    William Field supported this idea  ·  Sep 23, 2021

18. Integration with Direct messages systems

    843 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    William Field supported this idea  ·  Sep 23, 2021

19. Mobile Device Management

    2,297 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    
    

    Best regards,

    The Atera Team

    
    

    William Field supported this idea  ·  Sep 23, 2021

20. Remote Connection Report

    160 votes

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    14 comments  ·  Ideas and Feedback » Reports  ·  Delete…  ·  Admin →
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    William Field supported this idea  ·  Aug 25, 2021