Settings and activity

199 results found

1. RAID Monitoring for servers

   383 votes

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   15 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Nov 18, 2021

2. Assign multiple technicians to a ticket

   416 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Doug Knapfel supported this idea  ·  Nov 18, 2021

3. Ability to archive retired devices

   323 votes

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   3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Doug Knapfel supported this idea  ·  Nov 18, 2021

4. Shared Threshold Library

   168 votes

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   1 comment  ·  Ideas and Feedback » IT Automation and Patch Management  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Nov 18, 2021

5. Asset Management, with ability to print asset labels, scan QR codes, and checkin and checkout equipment from one application

   822 votes

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   41 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Nov 18, 2021

6. Atera End-User License

   162 votes

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   2 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Nov 18, 2021

7. Revamped Helpdesk Agent

   346 votes

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   57 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Nov 18, 2021

8. Integration with Direct messages systems

   855 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Doug Knapfel supported this idea  ·  Nov 18, 2021

9. Mobile Device Management

   2,317 votes

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   87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Future Consideration  ·  Gil Givoni responded

   Hi,

   Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

   We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

   
   

   Best regards,

   The Atera Team

   Doug Knapfel supported this idea  ·  Oct 26, 2023

10. White label mobile app for your customers

    394 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Nov 17, 2021

11. Password protect the Atera agent from end-user uninstalls

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    1,648 votes

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    31 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Nov 17, 2021

12. Mobile App Improvements

    757 votes

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    42 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Oct 14, 2023

13. Improved Billing

    279 votes

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    52 comments  ·  Ideas and Feedback » Billing  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Nov 17, 2021

14. Dark Mode

    1,943 votes

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    125 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Doug Knapfel supported this idea  ·  Nov 17, 2021

15. Network Discovery: Security Audit

    978 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Nov 17, 2021

16. Documentation Management

    1,262 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Nov 17, 2021

17. Office 365 Integration

    1,593 votes

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    62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Oct 14, 2023

18. Improved Customized Dashboard

    1,574 votes

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    52 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Oct 26, 2023

19. Sophos Integration

    671 votes

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    27 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Doug Knapfel supported this idea  ·  Oct 14, 2023