Settings and activity

19 results found

1. non tech role

   36 votes

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   4 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Davide Tettamanzi supported this idea  ·  Dec 15, 2022

2. Remove Admin from Auto assignment to ticket

   22 votes

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   6 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Davide Tettamanzi supported this idea  ·  Dec 15, 2022

3. non technical staff

   23 votes

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   5 comments  ·  Ideas and Feedback » Roles and Permissions  ·  Delete…  ·  Admin →
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   Davide Tettamanzi supported this idea  ·  Dec 15, 2022

4. Schedule existing tickets

   175 votes

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   19 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Davide Tettamanzi supported this idea  ·  Sep 16, 2022

5. Ticket Checklist

   308 votes

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   22 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  Gil Givoni responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   
   

   Best regards,

   The Atera Team

   
   

   Davide Tettamanzi supported this idea  ·  Sep 16, 2022

6. Disable USB ports from using USB Drives to help on the Insider Threat.

   8 votes

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   0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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   Davide Tettamanzi supported this idea  ·  Sep 16, 2022

7. Agent for Linux- NAS System (preferenz Synology-System)

   22 votes

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   1 comment  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Davide Tettamanzi supported this idea  ·  Sep 16, 2022

8. Remote Support from Linux

   148 votes

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   11 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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   Davide Tettamanzi supported this idea  ·  Sep 16, 2022

9. The ability to Remove or Edit the default Ticket fields

   52 votes

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   4 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Davide Tettamanzi supported this idea  ·  Sep 2, 2021

10. Automatically close Alert tickets when resolved

    205 votes

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    15 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    An error occurred while saving the comment
    Davide Tettamanzi commented  ·  Sep 2, 2021  ·  Edit…  ·  Delete…

    When a technician change the ticket status in Resolved/Closed the relative alert would be solved automatically.

    Save Submitting...
    Davide Tettamanzi supported this idea  ·  Sep 2, 2021

11. Auto resolve eventlog alerts

    46 votes

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    2 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Davide Tettamanzi supported this idea  ·  Sep 2, 2021

12. Custom Fields per client

    48 votes

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    2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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    Davide Tettamanzi supported this idea  ·  Sep 2, 2021

13. Veeam Backup Integration

    432 votes

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    17 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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    Planned  ·  AdminProduct Team (Product Team, Atera) responded

    Veeam integration is planned.

    
    

    Thank you for helping us improve Atera!

    Davide Tettamanzi supported this idea  ·  Sep 1, 2021

14. Project Ticket

    245 votes

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    7 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Davide Tettamanzi supported this idea  ·  Sep 1, 2021

15. RAID Monitoring for servers

    381 votes

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    15 comments  ·  Ideas and Feedback » Alerts  ·  Delete…  ·  Admin →
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    Davide Tettamanzi supported this idea  ·  Sep 1, 2021

16. Assign multiple technicians to a ticket

    407 votes

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    16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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    Davide Tettamanzi supported this idea  ·  Sep 1, 2021

17. Merge Agents

    171 votes

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    6 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Davide Tettamanzi supported this idea  ·  Sep 1, 2021

18. Network Discovery: Security Audit

    972 votes

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    19 comments  ·  Ideas and Feedback » Network Discovery  ·  Delete…  ·  Admin →
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    Davide Tettamanzi supported this idea  ·  Sep 1, 2021

19. Mobile Device Management

    2,300 votes

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    87 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    
    

    
    

    Best regards,

    The Atera Team

    
    

    Davide Tettamanzi supported this idea  ·  Sep 1, 2021