Settings and activity
39 results found
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250 votes
Steven Chiang
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4 votesSteven Chiang
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38 votesSteven Chiang
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1,905 votes
Hi,
Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.
We continuously review user feedback to inform our development priorities, so your idea remains on our radar.
Best regards,
The Atera Team
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3 votesSteven Chiang
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380 votesSteven Chiang
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128 votesSteven Chiang
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218 votes
An error occurred while saving the comment Steven Chiang
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381 votesSteven Chiang
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804 votesSteven Chiang
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75 votesSteven Chiang
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175 votes
Hi,
Great news! The feature you suggested is going through final QA stages and is planned for implementation.
We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.
Best regards,
The Atera Team
Steven Chiang
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37 votesSteven Chiang
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236 votesSteven Chiang
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3 votesSteven Chiang
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297 votes
Hi,
We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal. We're honing the search engine (backend).
You can also follow this in our Pubic Roadmap.
Best regards,
The Atera Team
Steven Chiang
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343 votes
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1,587 votes
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665 votes
Ticket timer not useful for us. I would like Atera to prompt tech to create a Time Entry in order to Close or Resolve a ticket to ensure that each ticket has time recorded against it.