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  1. 7 votes

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    Steven Chiang supported this idea  · 
  2. 4 votes

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    Steven Chiang supported this idea  · 
  3. 3 votes

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    Steven Chiang shared this idea  · 
  4. 35 votes

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    Steven Chiang commented  · 

    As soon as enter contact on a new ticket, any notes related to the contact AND/OR company should "pop up" so tech is aware of critical things such as:
    "Don't call this person She or Her" (contact note)
    "Don't service until they pay" (company note)
    "All requests for new licenses must be approved by Mr. X" (company note)

    Steven Chiang supported this idea  · 
  5. 97 votes

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    Steven Chiang supported this idea  · 
  6. 2 votes

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    Steven Chiang supported this idea  · 
  7. 13 votes

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    Steven Chiang supported this idea  · 
  8. 17 votes

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    Steven Chiang supported this idea  · 
  9. 8 votes

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    Steven Chiang supported this idea  · 
  10. 110 votes

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    Steven Chiang supported this idea  · 
  11. 2 votes

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    Steven Chiang supported this idea  · 
  12. 6 votes

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    Steven Chiang supported this idea  · 
  13. 6 votes

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    Steven Chiang supported this idea  · 
  14. 306 votes

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    Steven Chiang supported this idea  · 
  15. 10 votes

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    Steven Chiang supported this idea  · 
  16. 129 votes

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    Steven Chiang supported this idea  · 
  17. 82 votes

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    Steven Chiang supported this idea  · 
  18. 11 votes

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    Steven Chiang supported this idea  · 
  19. 3 votes

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    Steven Chiang supported this idea  · 
  20. 7 votes

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    Steven Chiang supported this idea  · 
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