Settings and activity

24 results found

1. Mobile App Improvements

   756 votes

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   42 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Progress Solutions supported this idea  ·  Mar 16, 2023

2. Improved Customized Dashboard

   1,574 votes

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   52 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Progress Solutions supported this idea  ·  Mar 16, 2023

3. Office 365 Integration

   1,593 votes

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   62 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Progress Solutions supported this idea  ·  Mar 16, 2023

4. Integration with UniFi Cloud

   1,007 votes

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   24 comments  ·  Ideas and Feedback » 3rd Party Integrations  ·  Delete…  ·  Admin →
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   Progress Solutions supported this idea  ·  Mar 16, 2023

5. Password protect the Atera agent from end-user uninstalls

   1,632 votes

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   29 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Planned  ·  AdminProduct Team (Product Team, Atera) responded

   Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

   Progress Solutions supported this idea  ·  Mar 16, 2023

6. Allow More White Label Options

   439 votes

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   3 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Delete…  ·  Admin →
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   Progress Solutions supported this idea  ·  Mar 16, 2023

7. Alert when agent uninstalled

   1,497 votes

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   7 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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   Progress Solutions supported this idea  ·  Mar 16, 2023

8. Password History

   134 votes

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   2 comments  ·  Ideas and Feedback » Customers  ·  Delete…  ·  Admin →
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   Progress Solutions supported this idea  ·  Sep 26, 2021

9. Assign multiple technicians to a ticket

   416 votes

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   16 comments  ·  Ideas and Feedback » Tickets  ·  Delete…  ·  Admin →
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   Under Review  ·  AdminDima Lukyanenko (Technical Product Marketing Manager, Atera) responded

   Hi,

   We wanted to let you know that your idea is currently under review by our product team.

   We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

   Best regards,

   The Atera Team

   Progress Solutions supported this idea  ·  Sep 26, 2021

10. Ability to archive retired devices

    322 votes

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    3 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Under Review  ·  Gil Givoni responded

    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

    Progress Solutions supported this idea  ·  Sep 26, 2021

11. Automate chat onboarding

    10 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Progress Solutions supported this idea  ·  Aug 31, 2021

12. Chat availability hours

    79 votes

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    1 comment  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Progress Solutions supported this idea  ·  Aug 31, 2021

13. Add alert sound when you receive new message

    4 votes

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    0 comments  ·  Ideas and Feedback  ·  Delete…  ·  Admin →
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    Progress Solutions supported this idea  ·  Aug 31, 2021

14. Broadcast a message / also ability to scheduled a broadcast message.

    45 votes

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    9 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Progress Solutions shared this idea  ·  Aug 31, 2021

15. Screen / Monitors preview (somewhat blurred) before initiating remote session

    20 votes

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    4 comments  ·  Ideas and Feedback » Devices  ·  Delete…  ·  Admin →
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    Progress Solutions shared this idea  ·  Aug 31, 2021

16. Display when a user is working at the office or remotely

    49 votes

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    2 comments  ·  Ideas and Feedback » Agent  ·  Delete…  ·  Admin →
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    Progress Solutions supported this idea  ·  Aug 25, 2021

17. Dark Mode

    1,938 votes

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    124 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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    Future Consideration  ·  Gil Givoni responded

    Hi,

    Thank you for your valuable suggestion. While we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.

    Best regards,

    The Atera Team

    Progress Solutions supported this idea  ·  Aug 19, 2021

18. Documentation Management

    1,262 votes

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    22 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Progress Solutions supported this idea  ·  Aug 19, 2021

19. Employee Onboarding/Offboarding Feature

    884 votes

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    7 comments  ·  Ideas and Feedback » PSA Tools  ·  Delete…  ·  Admin →
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    Progress Solutions supported this idea  ·  Aug 19, 2021

20. Ability to deploy Helpdesk agent with specific parameter.

    10 votes

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    0 comments  ·  Ideas and Feedback » Helpdesk Agent  ·  Delete…  ·  Admin →
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    Progress Solutions shared this idea  ·  Aug 19, 2021