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  1. 149 votes

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    Jeff Creedon commented  · 

    If there was a Change Management function in Atera where change plans (back out plans), scheduling and approvals could be made and then kept on a calendar, then any issues that arise could be tied to the change and techs can see what the change was and respond appropriately. It would also be nice to be able to have template notifications to contacts in the effected customer for communication.

    Jeff Creedon supported this idea  · 
  2. 63 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jeff Creedon supported this idea  · 
  3. 126 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jeff Creedon supported this idea  · 
  4. 124 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jeff Creedon supported this idea  · 
  5. 82 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jeff Creedon supported this idea  · 
  6. 7 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

    Jeff Creedon supported this idea  · 
  7. 17 votes

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    Jeff Creedon supported this idea  · 
  8. 1,578 votes

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    Congratulations on helping shape Atera! The feature you requested is currently being considered for development. Please be patient as the process can take a while or even stall to make way for other features. We’ll update you once it’s been implemented and released!

    Jeff Creedon supported this idea  · 
  9. 1,688 votes

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    Jeff Creedon supported this idea  · 
  10. 1,011 votes

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  11. 34 votes

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    Jeff Creedon commented  · 

    Different SLAs for Request, Change, Incident and Problem We use requests and changes to be something that could be a development (or feature request like this!) and the SLA that is tied to just priority and impact is not sufficient. Even critical development requests can take weeks to roll out, and we are getting hammered by it being tied to a 4 hour Incident SLA. Thanks

  12. 822 votes

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    Hey all,


    We're currently designing an integration of Microsoft Teams with Atera.

    We'd love to hear what are your expectations from such an integration.

    Please answer this 1-minute survey if you'd like to provide your feedback.


    Looking forward to hearing your thoughts.


    Thank you,

    Yakov Gorbulsky | Product Manager

  13. 267 votes

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  14. 67 votes

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  15. 288 votes

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  16. 336 votes

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  17. 176 votes

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  18. 1,541 votes

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  19. 843 votes

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  20. 2,247 votes

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    Hello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!

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