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  1. Dear Atera Team,

    I hope this message finds you well.

    As we strive to automate repetitive IT tasks, I’ve been leveraging Atera’s IT Automation Profiles to streamline end-user device provisioning. While this feature has significantly improved our workflow, I’ve encountered a limitation that affects its full potential.

    Scenario:
    Our provisioning process includes steps like:

    • Reinstalling or formatting used devices (or setting up new ones).
    • Renaming devices based on Asset Tags.
    • Installing the Atera agent, which initiates IT Automation Profiles to perform tasks such as: Installing software bundles. Running scripts (e.g., adding devices to Active Directory).

    Challenge:
    If a script in…

    3 votes

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  2. It would be nice to have a filter for the Patching Status widget. It seems like the patch status looks for all patches (OS, hardware ,etc) which skew the result. My team would just like to see how many devices that are fully patched but only OS patches.

    Updated for clarity.

    1 vote

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  3. In the Devices view in Patch Management, enable select all and install, similar to the Reboot feature. It is tedious and time consuming to review and apply updates individually.

    2 votes

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  4. In the patch management screen, could someone look into establishing a view drop-down feature so I don't have to back to patch management main screen and then reselect the customers I was looking at? That way I can create multiple views for the customers as needed.

    3 votes

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  5. The situation is sometimes clients download free software from the internet which might contain malware, to stop this, I am suggesting a feature in the Atera agent for controlling the UAC of the client. So whenever a client needs UAC admin access, The agent blocks him and in real-time notifies the technician about the authorisation request to approve/deny. If the technician approves the request, the Agent should autofill the Admin password which can be set from the Atera dashboard, and give the client access. If the technician denies it, the message should go to the client of admin denied and…

    15 votes

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  6. Currently when assigning a patch management automation profile - you can't select required folders across all customers, it has to be done manually per customer which can become quite tedious.

    Would be good to filter by folder name i.e. all 'workstations' or all 'servers' across all customers.

    1 vote

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  7. File storage to upload "loose" files which can be downloaded to the endpoints and run together with scripts.

    Example: I need to push out a script to all devices which reads data from a config file.

    How do I get the config file to all computers and THEN have the script consume it?

    If there was a file repository, we could upload the config file, and then setup an automation which will include the file(s) and the script required and push the whole thing as a "configuration".

    1 vote

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  8. Automatically assign tags based on server roles so that it is possible to control update times based on tags.
    For example, Hyper-V servers receive the tag “Hyper-V” DHCP servers receive the tag “DHCP” etc.

    1 vote

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  9. Tags bassiert auf Serverrole automatisiert zuordnern. damit es möglicht ist update Zeite basierent auf Tags zu stuern.
    zum beispiel Hyper-V Server erhalten Tag "Hyper-V" DHCP Server erhalten Tag "DHCP" usw.

    1 vote

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  10. Some RMMs allow for uploading of a file that can be deployed to an agent if the vendor does not provide a link to install. Is this possible?

    1 vote

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  11. Would like to be able to input a list of servers and run Scripts against that list. It is otherwise tedious to go thru each server individually to run the scripts otherwise.

    1 vote

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  12. I would love a button - connect - in the devices under patch management.
    Often I would like to know if the PC/Device is free to reboot and a quickview, without loosing the client by clicking would be great.

    2 votes

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  13. New Patch Management menu has filtering options , saving filtering options as a profile will be great

    2 votes

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  14. Pre Patch Download. It would be nice if you could schedule the download of patches prior to the patch profile running. Some updates are large and this can greatly increase time to run patching. An option to download the patches prior to the patch installation would help improve readiness of patching and avoid conflicts with other scheduled tasks.

    10 votes

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  15. Need the ability to push out windows updates en masse from the devices dashboard, similar to pushing a script to multiple computers or assigning an automation profile. This would come in handy when something was missed during a scheduled install or a batch of new machines.

    10 votes

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  16. Patch Management, IT Automation, and Script retry option, when executed allow the agent to retry a specified number of times before failing. This would prevent a lot of automation failures, and fix 90% of the issues I have with Atera.

    2 votes

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  17. It would be great if there was a way to delay the Patch & Automation Feedback Report. We get alot of "false" Reports because some of the devices are offline when the Patch Management and IT Automation is scheduled. Lets say the device gets started 1-2 Hours after the schedule - the updates get done later but the report says it has failed. This makes it very time consuming for us because we have to lookup every device seperatly and see if the updates were completed or not.

    3 votes

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  18. Atera should the ability to disable scripts. This way you can enable or disable a script without having to modify the IT Automation and adding/deleting a script.

    1 vote

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  19. When using an IT Automation to deploy software, I need the ability to import a CSV file where Atera will use this list based on device name and domain name to deploy software.

    1 vote

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  20. Weekday & Time

    Server restart only at weekend ..

    1 vote

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