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207 results found

  1. List HyperV Guests

    For agents installed on HyperV hosts, allow the listing of HyperV guests/Virtual Machines in the User Interface

    2 votes
    0 comments  ·  User Interface  ·  Admin →
    How important is this to you?

  2. Customer Survey translate

    Customer Survey translate

    4 votes
    0 comments  ·  User Interface  ·  Admin →
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  3. Move search loading spinning icon

    Simple, move the spinning icon when searching to the bottom of the page. Every search I do ends in me miss clicking because I move faster than your search runs. I search and the item I want is top of the list but as I click it the search finishes and moves the entire list!

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  4. Reset search criteria under "All" Tab

    It would be great if the search box criteria was reset in the "All" tab, when you click on another tab. Currently the search is active when you click on a different tab, which means you have to go back and clear the search criteria.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  5. Change header text color in White Label settings

    Allow to change the headers' text color in the White Label branding and not only the background color

    4 votes
    1 comment  ·  User Interface  ·  Admin →
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  6. Move Network Discovery and Work From home back to add ons

    Move Network Discovery and Work from home to the add-ons drop down.

    6 votes
    0 comments  ·  User Interface  ·  Admin →
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  7. Customer service chat that go directly to feature request

    If I contact customer service asking for a help and the process does not exist, there should be a button for the agent to submit the request on your behalf. Much more likely just to find a tool that has what we need.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  8. italian

    It would be helpfull to have atera be translated in Italian.
    I could help in this.

    8 votes
    1 comment  ·  User Interface  ·  Admin →
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  9. More overview on the device page.

    Better overview at the device-page. Smaller line and more basic informations on one sight (ex. IP-Adress of the Workstation). Also more filtering options without opening an additonal Windows. Possibilitiy to sort the table (ex. device name.)
    At the moment it is cruel to search for some specific devices (ex. logged user, spec. IP-Adress, etc. .

    4 votes
    0 comments  ·  User Interface  ·  Admin →
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  10. Related Agent(s)

    Hello, please list all related agents under Customer > Contact > Client Information. This would be greatly useful for those with more than one device (say a laptop and a desktop) which is obviously increasingly common.

    3 votes
    0 comments  ·  User Interface  ·  Admin →
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  11. Option to add picture of device

    It would be nice to be able to add a picture of a device and have the picture show on the device page.

    2 votes
    0 comments  ·  User Interface  ·  Admin →
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  12. Text Box fonts need to be darker

    When looking at the text boxes on the dashboard or webpage the fonts color is a very light gray. Can you adjust and make it black. Headers seem fine, but what is in the text box is not.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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  13. Ability to turn on new UI for only 1 tech

    UI: ability to turn it on for only one tech and not everyone under the account.

    2 votes
    0 comments  ·  User Interface  ·  Admin →
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  14. Scroll to Top/Page Up/Page Down functionality in ticket queue

    Scrolling to the bottom of the general ticket queue essentially means you have to open a new Atera tab or manually scroll to the top, both of which become very time consuming.

    The page lacks any functionality to quickly navigate to the top or scroll between "pages" of tickets.

    2 votes
    0 comments  ·  User Interface  ·  Admin →
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  15. custom fields

    Custom field modifying window too small. can the custom field editor be modified to be bigger if you want to update/modify the field. Modify box is far too small to be useful. not just on custom field but also on all other clickable data fields. Passwords for example.

    6 votes
    0 comments  ·  User Interface  ·  Admin →
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  16. Hide (or minimize) Customer-details pane

    Left side menu have minimize button, so we can choose icons or descriptions (Dashboard, Tickets Customers, etc), which is good.
    Could be nice to have something similar for customer administrative details when customers is chosen.
    That way we could have cleaner "desktop" with more details for devices, alerts etc. for that customer. Could be even more usefull for IT-depts. that have only one customer.

    2 votes
    0 comments  ·  User Interface  ·  Admin →
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  17. search

    Simple, remember last 10 name searches in the search bar so I can quickly go back to a machine again without having to retype the name, as when we currently go from the machine site to another part of Atera the search does not remember where I was last so I have to search again, handy when you have lots of machines.

    7 votes
    0 comments  ·  User Interface  ·  Admin →
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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  18. Calendar Integration details

    Would it be possible to include the company name when planning a agenda item with the calendar integration option?

    2 votes
    0 comments  ·  User Interface  ·  Admin →
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  19. Number of alert lines on the dashboard

    It would be nice to be able to change the size of the boxes manually instead of having predefined L XL sizes and above all, to be able to increase the number of alerts visible beyond 6.

    3 votes
    1 comment  ·  User Interface  ·  Admin →
    How important is this to you?
    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  20. Sort List of Attached Documents

    list of attachments for customers sorted by name would be swell.

    1 vote
    0 comments  ·  User Interface  ·  Admin →
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