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  1. Please can you look at adding the functionality to remove any patch showing in the agent patch available status if the admin has removed or excluded said patches from availability. This will make the view cleaner as currently the agent machine reflects in the needing patches when actually they are up to date.

    14 votes

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  2. According to Atera support, Windows Updates installed with Atera are not synced with the local Client PC update history - so no possibility for the client to check the patch level on the device. In my opinion this is a bug, not a feature.

    44 votes

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  3. 2 votes

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  4. I would like to see a selection of "when device becomes online/available" added to the schedule on the IT automation page. There are many times when an oddball device is powered on for a few hours and it isn't powered on during the automation schedule window. There may be another way around this, but running the IT automation task when the device comes online would be a great feature to have.

    2 votes

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  5. Need the ability to completely decline Windows non-critical updates. The only option is to postpone.

    2 votes

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  6. This needs an overhaul and the following additional features would be an improvement.

    Scheduled Device Scan for Updates

    After updates have completed If a user is logged in prompt to reboot every set period of time until reboot accepted.

    After Updates If a user is not logged in attempt to reboot to schedule based on local device time.

    Allow local admin credential injection in order to force updates through that require a device to not just be turned on but logged in to work.

    Approve or Reject updates and set priority for security and critical updates based on the CVE.

    343 votes

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  7. Working with big amount of machines through webpage is very slowly and uncomfortable. But for now it is the only way to work with automation profiles.

    Could you add an option to work with automation profiles via API?
    To get all names of existing profiles, to get information about some particular profile, to get list of endpoints which are applied to it, to add some new or exclude some of them from particular profile and so on... It would be nice to work with it from PowerShell instead of waiting for loading page with each of these requests.
    Thanks in…

    3 votes

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  8. Add agents directly under the IT Automation profile

    5 votes

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  9. You may have scripts that contain information that pertains to only a single customer. In order to prevent engineers from running those scripts potentially on another customer, it would be incredibly helpful to be able to do either:

    A. Associate scripts with a customer(s)
    B. Have scripts that can only exist with a given customer

    An example of a use for this: Deployment of an external or otherwise unsupported security product that requires a customer GUID that is supplied as an argument for an MSI installer. This feature would prevent a mismatch for this scenario from occurring.

    9 votes

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  10. Allow us to push out an automation patch once at a certain time. For example, I push out windows patches to a group of client, and then I can run an automation that schedules a reboot at 11:30 today. Currently, the only way to do this is to reschedule the automation for the current day, which is doable but inefficient.

    2 votes

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  11. Set some scripts / software installation to run for offline systems as soon as they report online,

    Curranty you can install software or run scripts if a system is online, can we set these software or scripts to run for some machines even if it is offline, and it can be executed when the system/agent is online?

    10 votes

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  12. It would be great if there were the ability to select two choices under Window Update restart configs. The idea being, I have windows updates under Automation scheduled to go at 11 pm every Thursday. My configuration policy is currently set to Allow end users to control device restarts. This is because my end users computers are not always online at 11 pm. So when the computer comes back online the next morning the update policy kicks in and then starts prompting the user. The problem then becomes updates wont reboot the computer the night before because of those prompts…

    2 votes

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  13. A Patch Management page, Not a report. Where we can see all available updates. Approve/Deny/Postpone them. Also see how many devices are missing said update and click install if needed.

    in the same place an overview of what devices are currently downloading/installing/updating/Failed live view

    I have tried using the report and clicking install all missing patches but this does not work. However going to each individual asset and clicking select all > install works.

    So to recap an actual patch management page, where we can manage all systems/customers etc

    22 votes

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  14. When rebooting a windows machine after patching check if the machine has a bitlocker encrypted boot drive and disable bitlocker encryption.

    Optional (and maybe harder, so maybe don't bother):
    Have an option to set -RebootCount (for how many reboots bitlocker should be disabled) or set it to >1 as some updates reboot multiple times and check after reboot if patching is done and re-enable bitlocker.

    Alternatively:
    Have an option to start a script at the beginning of the patch process so we can do is ourselves with Powershell's Suspend-BitLocker cmdlet.

    3 votes

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  15. To authorize a technician to patch workstations, you need to activate 3 options in the roles (Manage Patch and IT Automation, Manage Scripts and Server Remote Manage).
    This way of managing roles makes no sense and represents a security flaw.
    In my opinion, enabling the "Manage Patch and IT Automation" option alone should allow a technician to manage patches on workstations (with Manage Scripts and Server Remote Manage disabled).
    I don't want a novice technician to be able to administer the servers, let alone the scripts on which we often spend long hours.
    I hope that my request will be…

    1 vote

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  16. it would be very practical if a centralized backup management with automatic image deployment were implemented

    1 vote

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  17. We have a lot of Automation profiles. At the moment there is no sorting by profile name. So it is difficult to manage the profiles or have a good overview.

    4 votes

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  18. We can actually upload MSIs and MSTs in a script

    4 votes

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  19. we need the ability to see with a view clicks which computers are missing an automation profile so when installing automation profiles you can't forget that a computer has no profile and therefore doesn't receive the updates and stuff.

    2 votes

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  20. I have several clients that don't have an AD environment. I am trying to install specialized software not available to the public or that is not on chocolatey. I would like to ask for the ability to create custom software packages with arguments that can be set to install using policies.

    Like assign backup Policy that will install my backup on the box and allow me to manage it with the vendor.

    Policy that will install a package when agent is installed.

    2 votes

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