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361 results found

  1. I would love to have the ability to exclude patches by release date. Microsoft has been notorious for releasing patches before they are ready. I'd like to have a profile that installs only patches that have been available for a week or two.

    6 votes

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  2. I would like the time and date to be updated in a Automation Profile when it runs on a newly installed agent.

    1 vote

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  3. Before a Scheduled Automation or patch task, we would like to have an option to send an automated message to let users know that this will be happening as well as another message to tell them that their computer will be restarted within X amount of time and let them postpone the restart up to 3 times.

    39 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  4. Need to be capable to select order to run automation and scripts inside the automation.

    Was told now by ATERA support that there is no order or way to select this.

    For automation we need many times select the order for scripts
    script1
    script2
    and many times will help if we had some conditions (example if server run scriptA, it workstation run scriptB)

    more specific

    1) run a script with msiexec to remove any version of XYZ software
    2) run the last version of MSI file to install XYZ software

    3 votes

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  5. It would be great if the 'Run on offline agents' timeframe setting for IT Automation and Patch Management could be defined for each profile. Currently it can only be defined for all profiles.

    For example, it would be great for patching or software updates to be run on offline agents for a week or more. That way they would still get the patches/updates if they were offline at the scheduled push time. However, if I have a separate profile pushing a reboot, I would never want that profile to be pushed to an offline agent when it comes back online.…

    21 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  6. IT Automation list page, add Scheduled/Not Scheduled to lists page.

    2 votes

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  7. There should be a way to download the patches to a client beforehand. Or to cache in any way. If you have 10-20 servers (or more) in an automation profile, and there all updates have to be downloaded first, downloading and installing takes quite a long time. Unfortunately, the updates are getting bigger and bigger. 10 GB or more is not uncommon for an update, which then has to be downloaded by every client...

    1 vote

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  8. Instead of only supporting fill-in-the-blank/text-box variables, it would help to be able to supply a pre-populated list of options the technician can choose from.

    Providing a list the tech can choose from would eliminate the chance of a typo messing up a script, or otherwise choosing an invalid/wrong value.

    This means we can possibly condense a dozen or more script variants into one script with a drop-down menu.

    4 votes

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  9. Please add the ability to manage tickets from a script. For example: I want to check every single computer for something, Script launches, opens ticket, performs check, updates ticket with results, if results are good, add time, closes ticket. It s a record we could pull easily for the customer. On other RMM software there is powershell modules or other functions you can easily do this.

    3 votes

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  10. I would like to be able to assign/link a policy to an automation profile.

    So I can set this Policy to all our devices in Atera at once.
    And to also get the Policy to every new Windows device in Atera, because we assign one automation profile to all new devices automatically when added to Atera.

    Now I can only add a profile to a customer or Agent and that means I need to keep adding devices to this profile when we create new customers or device manually.

    1 vote

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  11. Require the ability to skip patches instead of excluding them or alternatively exclude them from the reports too. The problem with excluding patches is that they still list as available patches but excluded. When reports are generated, excluded patches still show as missing patches, which in turn pushes down the score percentage.

    2 votes

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  12. Either build in integration to one of the well known patch and vulnerability solutions such as Tenable.io, Perch, Topia etc. or develop your own vulnerability scanner.

    22 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  13. If any tech manually runs an IT automation profile, currently that information is not logged. I would simply like to see that if an automation profile is run, who did it?

    5 votes

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  14. Send email to user if laptop not patched for x days. Customer tun off their computers and then put them to sleep so the IT automation didn't go through. We need to send them an email to let them know to keep it on

    2 votes

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  15. Example: When viewing the devices list, it shows a device has 10 patches pending. When clicking on it, it reveals they are all optional driver updates under Windows. I think the patching should allow you to specify which update types are important to know about, and possibly based on the current patching profile it has setup on that device.

    8 votes

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  16. In automatic tasks, define that each customer will receive an email sent from an automatically scheduled session, for example a restart to the computer once a week

    1 vote

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  17. The client / enduser would like to receive a detailed report of the installed patches

    1 vote

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  18. a filter feature on patches to arrange the order by who has the most updates to the least

    3 votes

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  19. How can we be sure that an automation profile has REALLY finished? There is no option.. We need to see the end time of an IT automation profile.
    Else we cannot guarantee our customers the patching and restarts in their time frame.

    This is just basic stuff and it is pretty annoying that you cannot be sure when a profile has REALLY finished. Atera needs to improve very much..

    3 votes

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  20. Patch Repository - Ability to set serveral PC's or servers as patch repositories and assign computers to use that PC to retrieve patches to save bandwidth.

    31 votes

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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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