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361 results found

  1. End users should be allowed to delay there patches up to X amount of times before they are forced to reboot and install them.

    This should run off the agent and be configurable from the Admin Portal with messaging customizable.

    3 votes

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  2. Hi, it would be very useful if we could define in the patch summary report the number of missing patches when a client is Up to date or not.
    Because in a larger network the report is nearly always Negative.

    2 votes

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  3. To be able to Patch A large number of customer devices and not just the 20 limit, Currently you need to split for example 300 devices out into groups of 20. If this is a limitation it would be good that the automation does this for you when setting up the profile just for the match automation

    7 votes

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  4. Please implement the update retrieval via WSUS so that Atera can download the updates from the central server. This reduces the download traffic.

    4 votes

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  5. We find that windows updates rolls out certain updates too fast which can cause severe downtime for customers when Microsoft pushes out a faulty update.

    For that reason, we prefer to defer updates for 14 days.

    Using group policy, you can set this up or use registry as follows:
    [HKEYLOCALMACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate]
    "DeferQualityUpdates"=dword:00000001
    "DeferQualityUpdatesPeriodInDays"=dword:0000000e
    "DeferFeatureUpdates"=dword:00000001
    "DeferFeatureUpdatesPeriodInDays"=dword:0000000e

    I'd like to see the ability to specify an age for an update to reach before Atera installs it. If I set the age to 14 days, If an update comes out, Atera will wait 14 days before considering its install. This would give…

    3 votes

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  6. During patching set devices into maintenance mode or similar in order that not all alerts are showing up all the time and filling up the ticket system

    83 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  7. Assign a baseline policy for what software and settings should be applied and auto correct/reinstall if a change is detected. Similar to SCCM baseline configuration.

    1 vote

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  8. Ability to see missing Patches on offline device

    7 votes

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  9. Block software downloads on computers

    7 votes

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  10. It would be great to be able to:
    --> run scripts with users - other than SYSTEM or current user
    --> run scripts as credentials stored in the Atera Password-Manager

    22 votes

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  11. We would like to receive notifications about server and system down through phone or SMS. Email notifications can be blocked by a spam filter or easily overlooked.

    7 votes

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  12. We would like to see a option to have scripts assigned to certain technicians so not everyone can see all cloned scripts. We are looking to add customer technicians which allows them only to access tickets/devices for that customer with will work ok, but there is no option for segmentation of scripts. This technicians would be able to see all clones used for other customers. Same goes for Thresholds/IT Automation.

    10 votes

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  13. A way to find agents that do not have an Automation profile assigned. I missed assigning a automation profile to a site during a setup. I found out a month later when these machines did not restart at the expect maintenance window. I am now wondering if there are others I have missed. I don't fancy checking every single site or agent!

    2 votes

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  14. I would like to give users (even without administrative rights) the possibility to install software via a self service portal. And not only via Chocolatey, but also via script.

    24 votes

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  15. Need to find a better solution for patch and automation.
    The fact that you can't run Updates, System Restore Point, and a Restart all on one profile without it running into conflicts makes little sense to me.

    I have now made 9 total profiles (3 sets of 3 [we have 3 different types of patch profiles running at different intervals]) to fix this. For each type we have to run System restore point, then 1 hour later a separate schedule for patches, then 2 hours after that a different, separate profile for restart. Hopefully it works.

    While it isn’t really…

    31 votes

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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  16. Similar to other reboot requests, I would like to reboot at a given time only after a patch install. For instance, a workstation would reboot at 3:00 am only after a patch requiring a reboot was installed. Kaseya has this feature and it’s something really miss.

    13 votes

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  17. Have a select all button in patch management. I would like to exclude all hardware driver updates.

    3 votes

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  18. I have many devices in my account, but I'd like to make sure they're all getting patched. I would like to be able to run a report which shows me if I have any devices that don't have a patch management profile assigned to them. Thanks.

    2 votes

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  19. i would like to store customer specific files in atera and push them automatically to a specific location on the client. (for example: every new laptop should have an RDP file on the desktop containing the specific customer information about the RDP server.)

    I would like to able to automatically copy the files from the secure atera environment to a folder. (place this file on %userprofile%\desktop / c:\users\public\desktop etc. etc.)

    5 votes

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  20. I would like to have more granularity in the IT Automations patching. I would like to control patching to a greater degree with other stuff. Could choose to check for updates at 10 and then download at 12 and then apply them at 2 am.

    2 votes

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