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328 results found

  1. Is it possible to add the ability to run a script when a customer comes back online?

    13 votes

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  2. Have the option to have arguments as variables and/or the ability to add/change arguments on a per run basis without having to go to admin page and modifying the script

    2 votes

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  3. It would be useful to display a pop up on logged in users' devices reminding to leave their devices turned on, on the night you are pushing out your patches.

    8 votes

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  4. Great tool!!
    But it is a lot of manual work to go and check if there are new patches postponed and waiting for review. It will be great to have any kind of notification- an email? alert? So we'll know we need to go there and check it out.

    1 vote

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  5. It would be helpful for scheduling patches if we could specify a + number of days as part of the schedule. For example, the second Tuesday of every month +5 days. This would let us build patch deployment times around patch Tuesday with consistency.

    5 votes

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  6. Allow to update Splashtop from installation and software package creation

    5 votes

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  7. Give the option to stop the Ticket Automation Rule Flow if a specific automation criteria has been met. We have a problematic customer that we have to send a separate response to when doing anything with their tickets. I made a rule to send them a message when their ticket assignment changes, but they get 2 emails because it doesn't stop after that rule and continues on to the generic Ticket Assignment rule. If the flow would stop after the first one, we could get more creative and Customer/Contact specific with automated responses if necessary.

    1 vote

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  8. Ability to separate the "optional patches" from the rest of the patches, so it doesn't show that some devices still need to be patched.

    Optional updates are the updates that you don’t do unless there is an issue with the hardware. Atera scans for all missing patches. It is missing the optional updates but will consider it missing patches. For it to be considered as fully patches, it needs to have the optional. What ends up happening is that we fact in fact patches system but for the tech point of view, the tech would think they need to patch…

    5 votes

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  9. We have a customer with a large mobile workforce using laptops that are online for brief periods in a day. The current IT automation scheduling features requires that we specify hh:mm. The automation runs on schedule but fails to achieve much since most laptops may be offline at the specified time. Instead of creating additional schedules (for e.g. 8am, 9am, 10am, 11am, etc.) it would be good to set a range

    1 vote

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  10. How about having an option for large updates from MS and a caching server (local). Is there a way to cache large updates internally and point to this location?

    For example 22H2 is 127.5GB x 100 = 12.75 TB

    1 vote

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  11. Is it possible that Atera also supports WINGET

    19 votes

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  12. We have moved from Ninja to Atera and the difference in Policies is a bit disappointing.

    With Ninja we could have company wide policies applied to "Servers" or "Workstations" and a Mac, Windows and Linux option.

    However, we don't seem to have an option like that with Atera, instead we have to make sure to manually apply server polices to servers and workstation policies to workstations.

    Each Policy would also give us the option to setup alerts and scheduled tasks/script which doesn't seem to be in Atera.

    For example, we have a 2 main policies set for all servers. "Scheduled…

    4 votes

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  13. Recent processes table records should be accessible from a separate menu item and records related to a specific device should be easily accessible from the device page.

    Recent process records should also be accessible via API
    The process records needs to be accesible by an ID and directly referenced via a URL so that the record for easy reference in emails, documentation and other systems.

    1 vote

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  14. I would like a way to mark an offline agent/computer to run patches when it comes back online or have it run patches when it has been online for x minutes.
    We have field users that are not online very often or are only online after hours and are not getting patched as they should.

    4 votes

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  15. I'd like to be able to set parameters per software within a bundle.

    2 votes

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  16. Ability to run a script after a software/bundle execution (goal : inject some custom settings or set software's defaults)

    1 vote

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  17. Want to duplicate some IT profiles and then just change a few elements - easier + faster to set up everything

    6 votes

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  18. For IT Automation Profiles, it would be nice under the 'assign to', to be able to choose not to assign an IT automation profile to devices that have software version X. Kind of being able to filter out (just like in the Advanced Filters in the Device tab) out installed software on a device.

    1 vote

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  19. Harness the power of Atera's community to create a shared library of threshold profiles. Easily share threshold profiles you've created or clone a profile from the community and apply it to your customers' devices.

    160 votes

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  20. End users should be allowed to delay there patches up to X amount of times before they are forced to reboot and install them.

    This should run off the agent and be configurable from the Admin Portal with messaging customizable.

    3 votes

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