Being able to run major updates first and then schedule for the non major updates after.
Basically, to select the patching before they run.

I would love to see more options to optimize the system somewhat like Webroot includes in it's AV. They have a nice little setup for that. That would be sweet! We all don't use Webroot but since it's integrated you may not consider. Please. Thanks!

It would be really helpful to be able to hide/ignore certain updates on a per device basis and would actually work with the windows update on the device to also hide and ignore it..

The ability to see if a Windows or Mac computer/server is associated with IT Automation Profiles, and which ones.
And posible to get IT Automation Profile via API.

Once an IT and patch automation profile has been associated with a devices (whether it be in a folder or not), there is no function to be able to delete the associated profile massively, other than to delete the profile and then recreate a new one.
A function that allows you to choose the profile to be disassociated and disassociated from the selected devices would be useful.

It is just a shame that Atera cannot add an option to let install Windows updates manually if wanted by users. They added features into automation profile for "disable" and "enable" but no other..

Automated or manuals snapshot prior running windows server update or deployment profiles

Add a section for "server reboot" in order to see directly which servers have been restarted

Automation profile and "Run profile on newly installed agents" function.
It is very important that the profiles can be queued and the next one will not start working until the previous one has finished.

Wingate instead of chocolatey/homebrew: it takes the updates from the editor right away so if there is an issue, it is coming directly from the editor and not someone who posted the update. Chocolatey does not verify the update. Wingate takes from Microsoft. So if they deploy the wrong version, it's Microsoft's fault. It is native with windows 11 and 21.h1 or 21.h2.

on premise appliance to deploy patches, so if 30 devices that require the same patch, the patch is downloaded once and not 30 times.

Send an SMS to a Client ,upon any critical issue. Best if we can set time range for SMS.
Example : Send SMS upon critical Errors on Saturdays and Sundays

Currently you only offer 17 third party apps for patching. Competitors have many more and without the need for the software to be installed via Chocolaty. Please consider increasing this library.

The ability to run scripts at User login like you would a script delivered via GPO. As an MSP I like to keep the secret sauce close to home and not on the client's servers.

I would like to be able to run scripts on a schedule of minutes. Currently the best frequency available is days.

Sometimes we do not wish to push out Office updates at the same time as Windows updates. It would handy to have a checkbox that allows you to either enable or disable ALL Office updates from an automation policy.

We want to be able to trigger a rule if the severity of the ticket is changed to a higher or lower severity.

It would be great to run performance monitoring scripts at specific intervals such as every 10 mins, 15mins, 30mins, 1hr etc rather than once a day. Also the output of these scripts should be used for enabling performance monitoring.

I would like the option to be able to get all updates not just security and critical updates. Does anybody else see this as a problem? This is one of the major things holding me back from using Atera.

Patch management should give us the option to get all patches!

Please Please Please

After installing Webroot on a customer's PC, I uninstalled her old AV. This caused her PC to reboot in the middle of business meeting she was having. There needs to be a way to schedule the installation of of software to only occur during specific hours