Example: When viewing the devices list, it shows a device has 10 patches pending. When clicking on it, it reveals they are all optional driver updates under Windows. I think the patching should allow you to specify which update types are important to know about, and possibly based on the current patching profile it has setup on that device.

Add section to IT Automation profiles to have scripts that will only be ran once when onboarding / first agent check-in.

Ability to patch graphics drivers, i.e NVIDIA Graphics driver, instead of having to manually push the update for hundreds of machines.

Dear Sir or Madam,

For the above mentioned feature we would like to be able to edit the configuration of the failed login attempts.

From how many failed login attempts in which time period should a message be issued.

The extension of this feature would help us a lot to use the monitoring with Atera as the only monitoring software.

With kind regards

I have various automations that I only want to apply to a specific vendor regardless of customer, or based on a specific custom field value. Currently we can only run automations on a customer at a customer level. We have achieved this in other RMM tools so would be good to see here too.

Ability to install one or more updates to multiple devices or groups (folders) at once

"Run the profile on newly installed agents" need a automation profile for the customer and it would affect all new agents. Why not "Run the profile on new assigned agents" when the agent will get the profile assigned manually, by folder or by customer. So we have a much better flexibility.

e.g. a device has an additional service I want to monitor and to not create a new threshold profile, it would be easier and faster to override the current threshold profile with an additional service.
In our environment there are lots of different servers with different services to monitor and it takes a very long time to set up all threshold profiles for all different kinds of servers.

It would be helpful to be able to set our patch management so that when a reboot is needed the customer gets a prompt on their screen. If they manually reboot then that's great. If they don't, then after 24 hours the computer would force a reboot. This would streamline our ability to manage patching and reboots while also not surprising the end user with unexpected reboots.

Create an option to assign devices to folders automatically based on device name, for example, if a device name starts with "example-" then place in folder "example".

This is an extremely powerful way of deploying apps automatically with intune and would be highly beneficial for deploying software packages and windows patches unattended. It would also prevent new devices from being missed and left unpatched.

Would be convenient if we could assign automation profiles on the Unassigned folder for customers. It's just not doable to move every single new agent from Unassigned to a different folder just so you can differentiate between servers and PC's/laptops.

Set up folders to categorize and group your automation & patching. E.g.: group profiles by customer, or group them by type (patching, scripting etc.).

I need to rotate the patching so not all devices are updated at the same time within on organisation. I wish to spread this out over the course of a month. I need the ability to see which devices are on which patching schedule? Can you help?

Allow multiple scripts in one Automation Profile that are run individually and in order. Current behvior will run all scripts concurrently.

I would be useful to limit technicians to see only some threshold profiles and only some scripts.
The scripts could be organized by folders.

Some of our scripts need to be run as the user. Support have told me that all scripts run from automation profiles are run as 'system', even if the script is created to be run as the user.

Please can the option be given within thresholds to run the auto-healing scripts as either system or user, so that we can roll out further automation.

While it is great we can select specific patch management automation profiles from Customer > Folders > Action > IT Automation Profile, it would be great to select the folder at time of creating the patch management profile, click Apply To, click on Folders tab then select Customer, then click on the Customer's respective checkbox of folders available to apply it to.