353 results found

1. Gocardless

   Go cardless (in the UK) is one of the only ways to set up direct debits (automated monthly payments)
   For customers with contracta this being integrated, even linking their account to the customer and if they cancel it limits there benefits

   1 vote

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2. Office 365 Integration

   What would your perfect Office 365 integration look like?
   Let us know what do you think about it.

   1,551 votes

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3. API Feature

   Is it possible to allow the current API ton include Serial Number, Device Manufacturer, or Device Model.

   4 votes

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4. I am not sure if you have viewed Syncro rmm services for MSPs but they have several billing enhancements that would be very useful if added

   I am not sure if you have viewed Syncro rmm services for MSPs but they have several billing enhancements that would be very useful if added. One of those enhancements includes credit card payment integration with companies such as Stripe and Paypal. They allow you to post links in both the email invoice and on your website for your payment portal for the customer. Their invoice portal also shows when an invoice is overdue etc. They even have a timeclock feature that is added to keep track of your and your teams individual time working. They also have a service that will auto send out campaigns/notifications to clients regarding updates/services/end of life for products etc.

   I am not sure if you have viewed Syncro rmm services for MSPs but they have several billing enhancements that would be very useful if added. One of those enhancements includes credit card payment integration with companies such as Stripe and Paypal. They allow you to post links in both the email invoice and on your website for your payment portal for the customer. Their invoice portal also shows when an invoice is overdue etc. They even have a timeclock feature that is added to keep track of your and your teams individual time working. They also have a service… more

   5 votes

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5. Intune

   Provide a UWP app for Intune AutoPilot for MDM and deployments over the cloud.

   14 votes

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6. OntheClock Timecard Integration

   Consider an integration for ticket times with www.ontheclock.com

   This request is similar to the request for QuickBooks time already under consideration

   1 vote

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7. Have more options from the integration inside atera. Dahboard, etc

   Have more options from the integration inside atera. Dahboard, etc

   7 votes

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8. Calendar (Calendly) Scheduler

   The service allows customers to easily schedule appointments with our technicians for either an in-person visit or remote repair. Similar to Calendly.com, customers can choose from the available free times in our technician's calendar to set up a convenient appointment. Once the customer selects a time, both parties will receive a calendar invite to confirm the appointment. This process ensures a smooth and efficient scheduling experience for our customers.

   8 votes

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9. Connect to computer that we are not monitoring

   sometime i have employees working from home and need to connect to their home computer to help them but i do not have the Atera client installed. it would be helpful to be able to send them a link to use to get connected to them.

   34 votes

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10. Add Microsoft Defender integration

    Some clients are simply using the built in Windows Anti-virus "Defender". Seems to me that should be better integrated into the Atera echosystem.

    331 votes

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    Under Review  ·  AdminProduct Team (Product Team, Atera) responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

11. On-Call System Integration

    Please come out with an integration into on-call systems such as Pager Duty and Ops Genie.

    1 vote

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12. Malwarebytes features

    Hi everybody,

    I would like to know if you are planning to include in the Malwarebytes offer these two features:

    AppBlock
    Mobile Security

    Cordiali saluti / Best Regards

    5 votes

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13. RemotePC

    Would be great to have a direct connection with iDrive's Helpdesk RemotePC. Would be a simple integration and provide an acceptable / affordable alternative remote connection method as SplashTop has its issues and so does AnyDesk.

    1 vote

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14. Ticketing

    Freshdesk Integration or features like that

    2 votes

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15. CyberDrain Improved Partner Portal

    Integrate with CyberDrain improved partner portal for 365 management, monitoring and billing

    https://cipp.app/

    8 votes

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16. Integration with ClickUP

    Integration with ClickUP

    2 votes

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17. Pasword Management Solution

    I would like to see you recommend a Password Management solution in your app center that can manage client login passwords and integrate with their onsite AD, etc.

    29 votes

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18. Watch guard Integration

    Watch guard Integration

    7 votes

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19. Integration of Innovaphone myApps telephonie.

    Integration of Innovaphone myApps telephonie.

    2 votes

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20. intel amt

    Allow for device management via Intel AMT to allow remote control of device pre-boot.

    9 votes

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