326 results found
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Audit IT Integration
Audit IT Integration
5 votes -
Proofpoint integration
Proofpoint integration
2 votes -
Add time to a ticket via API
It would be really useful to be able to add time entries to a ticket via API, The current API implementation (as far as i can see) allows us to read workhours duration and workhours list but not to add time to a ticket via the API.
4 votes -
Integration with supremo
Integration with Supremo (as team viewer)
5 votes -
dmarc tool
have a tool that we can either send the dmarc reports to or upload to and have an aggregate domain report.
4 votes -
choc
The limit on only 5 software installs an hour from Chocolatey package manager is terrible, I often want to install software across a whole lab of computers. With that limit it makes the software deployment tools almost completely useless. There should not be a limit on that at all.
2 votes -
Splashtop for linux agent
Add the ability to take control of PCs running linux to perform maintenance on linux in desktop mode
9 votes -
Customer data BackUp to Synology Servers
Customer data BackUp to Synology Servers managed by the IT support provider, not only Acronis and Axcient. More precis to be, let's say Syno Active Backup for business integrated in Atera, Syno Cloud Sync, Syno Hyper Backup or Syno Snapshot Replication.
9 votes -
eset for south africa
eset for south africa
2 votes -
Server and VM Monitoring and Managemen for AD
Monitor and manage servers performance and uptime, get insight over the real-time status of Active Directory, IIS, SQL Server, Microsoft Exchange, VMware, Hyper-V. Power Off, start and restart VMs, lock and unlock AD user account, and allow password resets all from the dashboard or mobile app
290 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Uninstall software installed by Chocolatey
This surprised me, but apparently apps that are installed by Ater's Chocolatey integration cannot actually be uninstalled the same way. Wouldn't it make sense to allow silent uninstall of software the same way Atera installs it?
I think this is yet another case for allowing us access to the choco command. There have been several instances where this would have been extremely useful...
207 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Google Workspace integration
Google Workspace Intergration.
Using Atera for internal IT it would be great to be able to:
+ sync users, OU and groups for support portal.
+ sync assets such as company owned devices
+ using Google (shared) Drive for storing documentation.
+ SSO with Google for atera techs and support-portal users.32 votes -
3cx Ticket Integration.
3cx ticket integration, when a new call comes in open a ticket and log the call time within the ticket.
19 votes -
API: Find out if a time entry has been invoiced
NEED:
We need to be able to verify through API the INVOICED (True/False) of any time entry.EXPLANATION:
Currently, the only way to find out whether a billable time entry has been invoiced is to run the "Timesheet Report", export everything (because you can't filter by billable and invoiced status), export to excel and filter.WHY:
We came across multiple instances where we have an old time entry that someone did not make it to invoicing and doesn't show on the invoice batch screen. Being that THE HEART OF MSP business is to bill for time spent, we need to…5 votes -
Integrate 3rd Party App for EU (DE + ES) Accounting Software
It would be great o have for EU Clients more Integrations available. QuickBooks and Xero are not ready either for DE nor ES Market. Was doing a trial and liked it but its not complaint with the local law, GPRO and general tax reporting API connections. Can we have more integrations like SevDesk, SumUP, Odoo?
5 votes -
Integration with More AV
Integration with more antivirus solutions, Eset for example.
67 votesWe plan to expand our AV integrations in the near future. Thanks for your feedback!
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Titan HQ
Would like to see a Third-party app integration for Titan HQ. Personally, I like the idea of having these third-party apps in the Atera portal, and I do not find a solution for Spam/Encryption/Archiving without having to go out of the eco system.
3 votes -
Vade Secure integration
Vade Secure integration
2 votes -
Techdata integration
Techdata integration
2 votes -
Threatlocker has released new feature such as thirdwall and some more.
Threatlocker has added some more features to their products such as Thirdwall and some more and they are not available in Atera. It would be great if you guys can add those features.
4 votes
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