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206 results found

  1. some of the features being voted are already in place making feature board cluttered and time consuming cycling through ideas.

    3 votes

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  2. The UI gives the impression that you can edit the script type - but actually you cannot - you have to delete it and start all over again.

    23 votes

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  3. A way to backup everything in "My Scripts" to a zip file or to backup individual or a group of scripts with a download button

    20 votes

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  4. First: I want to delete a Registry Key, but this is unavailable. I can only delete a registry value.
    Secondly: It would be great to search a registry key/value.
    Thanks.

    11 votes

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  5. Passwords saved under a specific device is only visible in the Passwords section for that device.
    It would be beneficial to be able to see all the passwords (including device passwords) for particular client visible in the Password section of the client.

    16 votes

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  6. It could be great if we can monitor third part service state (i.e. Backup software solution or Antivirus solution.. )
    Now, service state monitoring is regarding only to Microsoft Windows services.

    6 votes

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  7. It would be nice to limit some technicians log on ability into Atera for certain hours. A company might not want a technician or help desk users logging in after hours for security purposes and to prevent unauthorized access from home. Also, it would be nice if that person can be restricted to just logging into a specified IP to ensure work is being done in the office, while not enforcing those requirements to the admins.

    3 votes

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  8. Allow for SAML2.0 connections to OneLogin.

    4 votes

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  9. As an example, have the technicians use their active directory credentials to log into Atera instead of having another set of credentials to remember.

    14 votes

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  10. Share Device between multiple ATERA accounts.
    We are 2 organizations with ATERA who both wish to monitor the same device on each of our accounts.

    16 votes

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  11. Would be a good idea if we could export a list of devices from multiple companies to an Excel sheet and include the specs and last contact date and Ram - Disk - and OS type/info

    3 votes

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  12. I would like to have a feature where if there are certain failed login attempts, system (Atera) send notification via SMS. also all the login types interactive or from network.
    Thanks

    9 votes

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  13. Freely configurable date / time format so that the user can set/select date/time himself

    9 votes

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  14. Would love to add an alert or pop-up in a customer profile so when our techs try and create a ticket or perform work for a client, they are aware that the client is on service hold.

    4 votes

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  15. Be able to stop a script that has an expiration, but has not been processed yet.

    7 votes

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  16. This is using the new Atera interface, by the way.....When running a script on a device (Devices -> Manage -> Run Script), the category list as well as the list of scripts are not alphabetized. I have over 100 scripts in "My Scripts" and I'm trying to prioritize certain scripts in level of importance to run by simply numbering them in the category name and script name("1. categoryname", "2. categoryname","1. scriptname", "2. scriptname", etc) so my tech knows what categories of scripts to run first and what order to run those scripts in, but the scripts and categories are not…

    12 votes

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  17. Would like in API that there was a coupling between invoices, contracts and customers.

    would be nice to see which contracts / contractID an invoice/invoice line was based on ..
    and to have a clientID in the billing information

    10 votes

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  18. Our company runs several policies/Automation Profiles on client workstations, but profiles like reboots should not be applied to servers just because they are included in the client assignment.

    We have found over the last month that manually excluding servers tends to result in missing a server or two, and still having an issue.

    We propose that policies and Automation Profiles be set up with the option to exclude types of endpoints, like servers, from being added when creating or running a policy and/or Automation Profile.

    We understand that Atera currently query for "some registry keys that are server only" when…

    8 votes

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  19. Have a Master contract (I.e. MSA) with multiple billing types (I.e. Per Agent, Per Server, Per Network Device, Bulk Hours and T&M) under it. Start & Finish dates set per the MSA.

    Right now, I have 5 contracts for a client to manage the MSA agreement I have signed with them.

    10 votes

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  20. Ability to use network IP range when enabling Access List via 2fa login settings page in the Admin tab (Admin >> General >> Two Factor Authentication (2FA) >> Restrict IP Permissions >> Access List). Currently it only allows for a specific IP address. This is crucial for Public IPs that are Dynamic which is highly likely to keep changing.

    3 votes

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