Customer Alerts
Would love to add an alert or pop-up in a customer profile so when our techs try and create a ticket or perform work for a client, they are aware that the client is on service hold.
4
votes
Stephanie Vinken
shared this idea
-
Désirée Mellen-Bard
commented
I would really LOVE this feature. We have a couple clients who are on service hold now and not everyone remembers that they are and that we shouldn't be opening tickets. It would be great for there to be a pop up window whenever a ticket for that client is opened, as well as when you select the client or contact when trying to create the ticket.