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  1. Admin account without licence, licensing only for management.....

    139 votes

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    9 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Stephanie Vinken supported this idea  · 

  2. Client Account Notices and Alerts

    6 votes

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    2 comments  ·  Ideas and Feedback » Tickets  ·  Admin →
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    Stephanie Vinken supported this idea  · 
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    Stephanie Vinken commented  · 

    Would love to add an alert or pop-up in a customer profile so when our techs try and create a ticket or perform work for a client, they are aware that the client is on service hold.

  3. Project Management Tool

    138 votes

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    14 comments  ·  Ideas and Feedback » Admin & Core platform  ·  Admin →
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    Stephanie Vinken commented  · 

    I second this feature as i am in the procurement team and this is a process we mapped out vigorously, wishing there was an atera feature for this. We opted for ticket create using a different naming convention just so tech's and admin can differ the 2. It does at present make invoicing and reporting messy, so would love this feature independent of "work tickets".

    Stephanie Vinken supported this idea  ·