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342 results found

  1. Software inventory, It would be a great feature to mass select and install or uninstall software within the software inventory. just like we can deploy patches within patch search and deploy.

    7 votes

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  2. I would be great to have the ability to create a folder containing all devices within a report. There are times where a folder is needed to easily run scripts, set policies, etc. It would also be beneficial to assign devices multiple folders/groups for this reason.

    1 vote

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  3. Enhance the Patches Status Summary report by display patch names alongside individual devices.

    1 vote

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  4. Please add the following info to the classic report and more importantly the API export functionality.

    Battery ID
    Battery Health
    Battery Design Capacity
    Battery Full Charge Capacity
    Battery Cycle Count

    This info is available in the agent page for specific agents but being able to export it to a CSV would allow us to know, on mass, which devices have "x" low battery health and need replacing!

    3 votes

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  5. Multiple customer's selection option in Reports:

    There should be option to select multiple customer's while generating Auditor Report ( Classic Reports --> Auditor Reports --> Generate Reports and Schedule Reports -->)

    1 vote

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  6. Dans les rapports classiques, nous souhaiterions pouvoir sélectionner plusieurs clients, car nous avons des clients avec plusieurs site qui souhaite des rapports consolidés. comme par exemple dans le rapport: Rapport sur le contrat de niveau de service (SLA), ou un seul client peut être sélectionné.

    1 vote

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  7. Info in Audit Log is often vague or missing. I want to see more activity. For example
    1. What script was ran not just 'a script was ran'.
    2. Patch installed, including patch name (currently patch install not recorded)
    3. Technician John connected remotely with Splashtop
    etc

    11 votes

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  8. serait il possible d'avoir d'une seule licence "rapport avancé". Les hotlineur ou technicien n'ont pas besoin des rapports. Seule le manager s'en sert.

    2 votes

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  9. A report or a additional choice to the Software Inventory report, I love that I can see everyone with a piece of software installed, but I would love to see a report of people MISSING software. I think the software Inventory is great for this just needs to be adjusted to allow for both.

    10 votes

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  10. Would like to add the Agent Customs Field into PDF report when pull the Audit Reporting.

    2 votes

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  11. Run a report that shows all computers that do not have a specific app installed.

    1 vote

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  12. It would be great if we can have reports for All Alerts, regardless of customer we had. Then there are filter for most alerts, filter for criticality, filter for CPU, RAM, HDD, or all of them.

    1 vote

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  13. Hi Team,

    Was wondering if it was possible to add a feature request so we can somehow filter / display custom Exit Codes depending on script logic and filter results quickly in the 'Recent Processes ' report.

    Example, exit code 100 for sucess / 200 for failure etc and then quickly filter based on this information.

    This would enable us to lets say run some check for a software installed on several devices and only show devices that have it installed (exit code 100) and then take additional actions based on this info.

    1 vote

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  14. Bonjour,
    Avec notre précédent logiciel d'infogérance (solarwinds), nous avions la possibilité de connaître la durée de connexion de nos techniciens sur les différents matériels PC /SERVEURS.
    aujourd'hui, ATERA ne le permet que si vous utilisez la rubrique "Tickets", cette dernière ne correspondant pas à nos besoins (trop compliquées pour les interventions en directes) nous ne l'utilisons pas...
    Je pense qu'un rapport reprenant l'intégralité des connexions avec leurs durées ne doit pas être compliqué à mettre en œuvre.

    Dans ce rapport, on souhaiterait donc pouvoir sélectionner le nom du technicien et connaître par jour, par semaine ou par mois toutes les…

    2 votes

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  15. Nothing privacy breaking or intrusive but the ability to see where and when a user logged in and when they logged out showing some basic level of activity. If you have to do forensics or look for trouble on all users computers this would be really helpful. Also if you have to prove for some reason a person was logged in you can run a report.

    3 votes

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  16. I would like the ability to view profitability as a whole, not just per customer. I would have to run the report per customer than add all those figures up. That feels tedious. Having a report that can add all those numbers up and show me total profitability for the year would be extremely helpful.

    2 votes

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  17. Check to see which machines have OneDrive logged in and running to ensure data is backed up in real time. This could then single out which users do not have it running and allow us to prompt them to start it and log in to protect their data.

    1 vote

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  18. It appears that a couple of filters are missing in the system. Currently, we can only run reports based on ticket impact, source, and priority.

    However, there are no options available for product family or products. This limitation results in vague reporting, as we are unable to determine the volume of tickets for each product.

    I strongly believe that incorporating this feature into Atera's advanced reporting is crucial for better analysis and would enhance our reporting stats for businesses.

    1 vote

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  19. The product is missing details in its update report that requires fixing.
    There are no details as to which patch was updated or failed. Only says it was updated or not.
    This happens for both OS updates and Software updates.

    Please fix this as soon as possible.
    It's a bug.

    1 vote

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  20. Filter out offline devices from the patching report so we can get a more accurate report

    3 votes

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