401 results found
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Retry for scripts when fails
Retry for scripts: Option to retry on first fail. If I send an ad-hoc script run on an offline agents and it fails, I have to re-run it again. Run it up to 3 times before notifying it. I just go to the recent process and I see which agents have failed and make a note of it.
4 votes -
snmp
SNMP monitoring,
We monitor all DiskUsage / Memory, CPU, Network bandwidth Usage type OIDs on servers / switches / routor or any other SNMP device.
It would be very relevant to allow the activation or not of a historical graph of each supervised OID in order to be able to do troubleshooting or proactive supervision
Current SNMP monitoring is so incomplete without this essential functionality !!! We would like have some graph same as prtg/nagios/NMP/graphana/ or other
61 votesHello, Thanks so much for submitting your idea! It’s currently under review by our product team, and should a decision be reached to develop it, we’ll keep you in the loop!
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Custom Field for rotating Local Admin Passwords.
The ability to pull information from scripts that have been run via Atera and then publish the content to a custom field.
An example would be to run a script to change the local admin password everyday, and then publish that new password to a custom field for that device in Atera.
We have seen with other RMM vendors via other MSPs that this is achieavble.
3 votes -
Use advanced report result as device view selection
I want to work further with the result from my advanced report filter and move over to the devices section with the result used as device filter. Thus we can e.g. run scripts on the result from the advanced report.
2 votes -
While a technician is establishing a connection with a device, Splashtop currently does not provide information about the specific user who
While a technician is establishing a connection with a device, Splashtop currently does not provide information about the specific user who is already logged in. Instead, it only indicates that another user has connected. It would be highly beneficial if Splashtop could include the feature of displaying the name of the other user. This addition would facilitate improved team coordination, enabling direct communication with the individual as required. We have prior experience with the N-Able product, which offers this functionality. Thus, we suggest incorporating a similar feature here. Your consideration in this matter would be greatly appreciated.
3 votes -
helpdesk agent improvement
Implementing a feature to set alerts or thresholds for devices that have been inactive for a specified period, such as a month or a year.
1 vote -
Copy Folders Across Sites
Ability to copy folders from one site to another. I am using the same folders across all sites but I have to manually create them at each site.
4 votes -
Password Protect Custom Field
Protected Custom Field - It would be great if we could hash or protect custom fields in order to store passwords, as these can be pulled from API or PSAtera. This could be utilized to give unique local passwords to each workstation.
11 votes -
Multiple devices per contact
Create contact and assign multiple devices to that contact
82 votes -
Throughput and availability snmp data similar to Observium and Librenms
Throughput and availability snmp data similar to Observium and Librenms
2 votes -
Text box should recognize string of zero's/Allow Asset Tag scanning
In the Device Custom Field as well as Custom Assets: Allow text boxes to carry multiple zeros and increase character capacity (we use barcode asset tags). It would be amazing to 1. Add a device to a site 2. Create a custom field under device for "Asset Tag" 3. Go to Site and create the Asset based on the Device that was just added in step 1. 4. If user creates a custom field for Asset tag under Custom Assets section then ATERA recognizes that information from the Device section and allows you to click into it to bring you…
2 votes -
Retrive SNMP device oid and value with API
It would be very useful to be able to retrive via API device data, like SNMP, oid and current value
3 votes -
Chrome device monitoring and remoting
Chrome device monitoring and remoting
4 votes -
Tcm back pain
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More info :- https://www.huajiantcm.com/acupuncture
1 vote -
Asset to Location Assignment by IP
It would be advantageous to have IP subnet as an attribute for a location. Upon setting that attribute, devices can intelligently be attached to the site if they are in that subnet.
11 votes -
Sorting the device list by name
Sorting the device list by name
3 votes -
in hardware information display RAM configuration
We need much more detailed information about the hardware in our devices. The information is all there and the RMM we come from (naverisk) had this going for it. Have a look, that's how we imagine it: https://i.imgur.com/N3G5Dd0.png
especially the RAM configuration is important (as you want to know what type you need to extend/replace ram)
2 votes -
Under the device itself, would be nice to have field for the last established remote connection
On the device: would be nice to know when is the last time the technician connected. Also, would be nice to also have a video to know what happened, if we need to verify, we see the connection that was done.
2 votes -
Display interface for SNMP
Display interface for the SNMP: memory use,
5 votes -
Value parsing in OID values
It should be possible to parse specific parts of OID values. Some manufacturers return strings with units in them e.g. "12 PERCENT". Parse the value of that string and cast it to easy comparable data types.
3 votes
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