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361 results found

  1. It would be very helpful to either be able to hide Hardware Driver Updates from showing in the available updates count OR create a separate column only listing Hardware Driver Updates. The two are completely separate and each have their own importance. It's confusing after a patch automation run to see a number showing as if you still have missing patches on a device. Then you click in to the device to see it's all hardware driver stuff. I would like to see software and hardware separated into different columns / categories as it relates to patching. Thank you for…

    69 votes

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    4 comments  ·  Devices  ·  Admin →
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  2. It would be great to see under the hardware heading which network adapter is currently active and what the in/out metrics are. Our remote users are instructed to use the ethernet cable we provide but some try to get away with using their wifi connection, which is not robust or reliable enough for our proprietary software.

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  3. The ability to install RMM software on Chromebooks and other ChromeOS devices.

    27 votes

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    1 comment  ·  Devices  ·  Admin →
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  4. Would like to suggest when delete the device prompt asking to key credentials 1 more time to confirm delete it.

    Current only have option prompt NO \ YES when delete the device , but some how wrongly click for human error. recommended add the 1 more layer when delete the device prompt key the Atera login password to double confirm remove it.

    3 votes

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    0 comments  ·  Devices  ·  Admin →
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  5. This terminology needs improving
    Retired devices should be renamed to "Infrequent Devices" and in general settings moved to section called reporting rather than agent settings and described as the "Infrequent devices threshold".
    Just because a machine has not been switched on recently, does not mean it is retired! - it could be a laptop that is only used twice a year as a standby, but just should be excluded from certain patch compliance reports etc.

    proper retirement of machines is a whole different feature as per https://atera.uservoice.com/forums/936306-ideas-and-feedback/suggestions/44000010-ability-to-archive-retired-devices

    6 votes

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  6. I would like to see info on the screen that is plugged into the device.
    Details like:
    Vendor
    Serial Number
    etc

    2 votes

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  7. Application as a Service to include Kubernetes as a service directly from the Atera console

    1 vote

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  8. Provide support for RPM-based distributions:
    - Fedora Linux
    - CentOS Stream
    - Red Hat Enterprise Linux (RHEL)

    7 votes

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    4 comments  ·  Devices  ·  Admin →
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  9. When we reset a device in the company, for a new employee. Atera is reinstalled as a completely new device. Can you make it that when A new device is enrolled with the same serial number as a current device in the system. The old device is deleted, or prompted to be deleted. At the moment, you have to do it all manually and have multiple devices with the same serial number (the same physical device)

    6 votes

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    0 comments  ·  Devices  ·  Admin →
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  10. Allow admin to set the AnyDesk to set an attained or unattained connection option for different sites or groups. instead of a universal setting for the whole company. The idea is to allow you unattained access to the server farm but also need attaining mode for any user computers.

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  11. On the devices list, show a column for what contact and customer that devices belongs to.

    The relationship field is important and this uses the contact details for who this device belongs to, some devices are being logged into as a generic username or maybe being logged into using old details, therefore for the username field can be unreliable.

    5 votes

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  12. It is critical that when I search my device list, it includes the Notes field for each device. I put relevant notes about where the device is or who is using it in that field. My device naming convention is random and ordinal making it confusing if I don't read/have the notes.

    6 votes

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  13. File transfer to all devices at once.

    Incase we need to push some news or document for all devices in same file location.

    11 votes

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  14. Have a way to monitor or see Network Utilization in a device metrics chart for the max, avg, upload, download for the network? For instance, if a site is claiming issues with their network, I would like to see if a device that is being monitored by our ATERA is using up the network bandwidth. Note: I am a small business MSP and most of my clients don't have the network hardware in place to monitor in detail this information.

    43 votes

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  15. The ability to integrate software into the installation packages that does not come from Chocolatey and Homebrew would be a great relief.

    3 votes

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  16. Want to be able to know how many screens are connected to a computer

    9 votes

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  17. You recently released options to schedule a one-time reboot; take that further. Let's get "Schedule..." in addition to "Run" uniformly throughout Atera. I would love to schedule Patch installs for tonight but from the run window - just delay that start. Same for anything and everything that you can do "now" - would love to be able to do it later too.

    2 votes

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  18. Create contact and assign multiple devices to that contact

    142 votes

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    21 comments  ·  Devices  ·  Admin →
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    Planned  ·  Gil Givoni responded

    Hi,

    Great news! Your idea has been approved and is planned for implementation.

    We appreciate your contribution and will keep you informed about the progress and expected release date, as well as here in the portal.

    You can also follow this in our Pubic Roadmap.

    Best regards,

    The Atera Team


  19. Atera needs to be able to have an alert set for when a USB drive disconnects. This would be most useful for local backup drives; if someone unplugs the drive, or if the drive fails (would cause the same alert event, I would assume) the backup cannot run!

    7 votes

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  20. OID's are generally provided by the hardware manufacturers, or can be found in so-called OID repositories, where collections of MIB trees and the corresponding OIDs can be accessed.

    Scenario: Add the IP of an HP switch and then choose the correct template.

    1,037 votes

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    28 comments  ·  Devices  ·  Admin →
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    Hi,

    We wanted to let you know that your idea is currently under review by our product team. We are evaluating its alignment with our product roadmap and its potential benefits to our users.

    We appreciate your patience during this process and will update you and the public status of this suggestion once a decision has been made.

    Best regards,

    The Atera Team

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