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410 results found

  1. Advanced Filters has option for "contains". It would be nice if we were able to put in a list of items instead of only one item.

    Example: Identify Old Processors with i5-3 to i5-7.
    5 seperate "contains" filters seperated by "or" operator

    Idealy:
    One "contains" with "i5-3, i5-4, i5-5, i5-6, i5-7"

    This would make advanced filtering much more powerful! We are currently limited to only 5 "or" Operations.

    4 votes

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    0 comments  ·  Devices  ·  Admin →
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  2. It would be nice to have the ability to review files on an agent applied device and then also have the ability to delete files. The feature should be available without having to remote into the agent.

    3 votes

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    1 comment  ·  Devices  ·  Admin →
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  3. Need to see who the device is assigned to as a column in that column that would be really nice to have

    6 votes

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  4. Change/Edit the Ping intervals and Alert intervals of Generic added and monitored Devices.

    It takes about 2 to 4 minutes for the atera dashboard to show that a Monitored Generic device has gone online and I see in the documentation that the default Ping intervals is 120 seconds. Please add the option to change that value aswell as the allert intervals

    8 votes

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    1 comment  ·  Devices  ·  Admin →
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  5. Add directory statistics like WINDIRSTAT for disk space management. We need to be able to quickly visualize and identify folders and the amounts of data they are consuming. This can easily be accomplished by integrating a feature similar to WINDIRSTAT https://windirstat.net/

    9 votes

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    1 comment  ·  Devices  ·  Admin →
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  6. Is it possible to show the current connected SSID and associated Signal Strength for devices?

    This can be useful in troubleshooting

    2 votes

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  7. Currently to select all sites, departments, or any dropdown in the Devices Filter there is no option to select all then uncheck one so that you can exclude that one site or other dropdown. When you have 20 sites like we do it takes a while.

    2 votes

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  8. add realtime location feature integration with google map

    6 votes

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  9. Allow the possibility to list software on a targeted list of devices or folders

    3 votes

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  10. As for connecting to a linux device with ssh always tries port 22. We NEVER use thoid default port. I want to connect via ssh to any port given.

    1 vote

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  11. The ability to monitor mobile devices and tablets.
    Please let us know what features you would like to see!

    2,297 votes

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    87 comments  ·  Devices  ·  Admin →
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    Hi,

    Thank you for your valuable suggestion. We recognize this is an important request in IT, however we won't be implementing this idea in the immediate future, it has been added to our list for future consideration.

    We continuously review user feedback to inform our development priorities, so your idea remains on our radar.



    Best regards,

    The Atera Team


  12. Would make renaming devices a much easier process if it could be done from the Customer Devices tab, or Devices page. Having to go into each individual agent, hit edit, then hit agent, then go back to the customer devices page is a lot of clicks and window loads when you're going through and renaming a bunch of agents. A way to do this without needing to actually go into each individual agent would make this a much more streamlined and significantly faster process!

    2 votes

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  13. I would like a deeper dive with the metrics that are shown in the devices tab, along with the ability to go even further with in-depth monitoring to put on the main page/ dashboard, like the advanced reports. the best idea i can think of and i believe it might be wishful thinking but would be "HW Monitor Pro" integrate into the portal. every device gets the install, can look at either a master list with all the devices that have it installed or when going to the devices page. Have it automatically record and store up to "X" amount…

    5 votes

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  14. Under Customer Assets
    - add ability to add/remove columns
    - add ability to sort by column (sort by name, asset type, contact, etc)
    - when entering query into search box, allow it to search all custom asset fields not just columns that are currently displayed

    27 votes

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    2 comments  ·  Devices  ·  Admin →
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  15. From within a Customer Devices list, please add Edit Relations button. We have numerous devices in the Unassigned folder, it would be helpful if we could folder them directly from this screen.

    2 votes

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  16. the linux terminal display now:

    root@client-server:~$ cd /mnt
    root@client-server:~$

    there's no indication of the working directory ^ and i'd like a display similar to this:

    root@client-server:~# cd /mnt
    root@client-server:/mnt#

    this displays the working directory before i proceed with the next command ^

    3 votes

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  17. Set up an integration with Apple Business Manager to automatically integrate our Apple devices (MacOS, iOS etc...) into Atera

    23 votes

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  18. Rather than have a particular Device assigned to each user it would be extremely handy to have a Device jump list for the entire customer along the right hand side whilst in the ticket rather than then having to click on Customer > Devices and then find the Device that is relevant to that ticket as not always the case the user has a problem with the device that is assigned to them.

    5 votes

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  19. s there a way of finding a device via it's IP address? if not can it be put on a wish list please!!!!

    4 votes

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  20. Would be useful to have the ability to see all devices & assets assigned to a specific user in one place. So when users have issues you can easily see all devices/assets assigned to them. Ideally add, within the user view, a tab with all their assigned devices/assets.
    The only tabs in there are "tickets" and "password manager", which is unnecessary for companies, such as mine, where we only use Atera for Inventory management/tracking.

    3 votes

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