373 results found
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Update relations on more than 20 devices at a time
To be able to bulk update relations with for more than 20 devices at a time.
1 vote -
Merge devices
Have the ability to merge or overwrite devices based on MAC address perhaps? It would make custom fields much more useful if the information was persistent if the device had Windows reinstalled for instance.
8 votes -
Configure Multiple Monitoring Agents
I have a small business client who is all cloud based and doesn't have any servers that can act as a monitoring agent for devices on their network. I selected a desktop PC at their reception desk to act as the monitoring agent for the office printer but it is likely that PC will go offline. I'd like to be able to specify multiple monitoring agents to act as a fallback.
13 votes -
Rename Device from
The ability to rename a device from the mobile app would be helpful. Many customers cycle staff frequently, the ability to rename a device while on-site from the mobile app would be greatly appreciated.
12 votes -
Modify OID values
Would like to be able to perform functions on the oid values and have that display as well. For instance, some printers report toner levels as a number and to get the toner percent level you have to calculate it based on current level and max level. Would appreciate being able to do this within atera to display the actual value and the calculated value.
5 votes -
show status of active Helpdesk Agents
Be able to know what devices have had their Helpdesk Agent "activated" so that the user can submit tickets. Hypothetically: Say I have 10 devices that I know were activated at some point. Then a few hours later, 10 new devices came on line and the Agent was installed for them, but the helpdesk agent was not activated yet. I'd like to see the first 10 devices have been activated, and the which of the new 10 still need to be activated. If I select all devices (under the customer’s devices) and mass ‘activate helpdesk agent’, I just want to…
11 votes -
Advanced Filters for devices - Allow more granular version numbers
When creating an Advanced Filter for a device view, selecting the Installed Software filter, the Software Version field only allows for major.minor versions. This should be expanded to support longer version numbers such as x.x.x.x
8 votes -
run a profile from the manage tab
Would be great to run a profile from the manage agent. Now you have to find the agent, assign a IT automation profile, go back to admin- patch management-apply to - agent-save-Then go back to the profile and click run now...
Profile is very useful to install base software and then apply script like install bitdefender.7 votes -
PC wipe
We should have the ability to Wipe the computers.
6 votes -
Mass add devices from a spreadsheet
When you need to setup many generic devices for monitoring, you should be able to upload a .csv with the required details for each device, which then populates the chosen customer's device portal.
1 vote -
Restore lost data from Atera
Restore lost data from Atera
1 vote -
Ability to locate a device.
Ability to locate a device.
If we lose a computer would be nice if we could locate it.1 vote -
Display updates for clients in folders
When creating folders in the devices tab, I would like to see the updates for the client PCs in this folder/group. Currently it is necessary to open every client PC of a folder manually to manage the updates
2 votes -
Script Output for Performance and Threshold Monitoring
Execute a custom script and the output generated should be used to generate thresholds and performance monitoring.
4 votes -
Option to Edit and Organize OIDs
Should be amazing the option to edit the monitored OIDs, change the values and organice the OIDs by my own criteria
7 votes -
Employee Monitoring
Employee Monitoring. Report how long the computer is used and which programs. Report for employers when employees work from home. My customer wants this report from me.
5 votes -
Password protect device management
Seen in the light of Kaseya hack.
it could be a good idea, if we could password protect our devices.
So before we could do anything on the devices management by Atera, it will need a password.The password should be located on the devices it self, so the password should goes from the front-end to back-end, and pass it to the device.
11 votes -
Stolen devices
Ifdevices are stolen, I want to wipe out the data with the Atera agent or through the Atera console.
2 votes -
Add the startup type and the ability to edit it in the service manager
The startup type is missing from the service manager - please add it and allow us to edit it.
11 votes -
Create a Agent Offline Alert (Information, Warning, Critical, Crisis)
Would like the ability to have Atera alert of agents offline as a threshold with levels of Information, Warning, Critical, Crisis. This would really help us out.
6 votes
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