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Ideas and Feedback

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408 results found

  1. It would be nice if Atera coulda track Third-Party licenses. For example, the device management screen would show if a copy of SolidWorks, Nitro Pro or Adobe Pro was installed and list the corresponding licenses. I know a few other RMM solutions have functionality like this. Would make tracking licensed software much easier.

    9 votes

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    3 comments  ·  Devices  ·  Admin →
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  2. Under Manage then User Activity is a great report. Anyway to make that an automated report I can send when I want via email?

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  3. Allow creating of folders based in filtered criteria (e.g. servers).

    This way we don't have to remember to manually add new servers to the folder that is getting server based automation.

    12 votes

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    2 comments  ·  Devices  ·  Admin →
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  4. There is a need to monitor network usage and what applications or URL's are using the data/bandwidth

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  5. I'd like to be able to filter devices to find those that don't yet have a relationship with a user so that I can assign them.

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  6. When you are working with a group of devices in a specific folder, there should be a link on the device page to go back to that folder you started in. Right now I have to go back to the company page and then to the folder.

    15 votes

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  7. The device section of machines are large and clunky in this menu, we need a way to change the view to make them smaller like other RMM solutions. This is a must have feature, please.

    7 votes

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  8. Would be great to add a read only access (or more) to customers main contact (or internal ITs contacts) on his devices through the customer portal (or through the main portal)

    9 votes

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  9. I'd like to be able to manually type in a device's spec. If we buy 10 laptops I'd rather not have to unbox them all to install agent to know what we have in inventory.

    6 votes

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  10. A patch that is 15GB large, won't be installed on a server, with only 13GB of free space. And there are no alarms about it won't be installed.

    So the feature request is to be able to create an alarm, when there are a patch not being installed because of lack of free space on the device.

    18 votes

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    1 comment  ·  Devices  ·  Admin →
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  11. It would be nice to be able to select and move multiple devices to folder. We deal with customer network takeovers, when we deploy Atera with GPOs or such and obtain tens to hundreds devices per customer at once. Then we need to sort them to Folders to apply correct Automation plans and Tresholds. This problem could be also solved with 'Agent-per-folder' installer which is already requested and voted for.

    5 votes

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    0 comments  ·  Devices  ·  Admin →
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  12. Windows Updates needs an overall, it's very confusing when you look at the updates as to which machine has or has not done the updates. When you look at the machine it's missing alot of updates.

    15 votes

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    1 comment  ·  Devices  ·  Admin →
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  13. Possibility to open device remote powershell as the user, who is currently logged on to the device. Useful for getting list of shared printer or network drives, which are connected to the user profile.

    2 votes

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  14. Would like the ability to filter by serial number in the 'views'

    6 votes

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    0 comments  ·  Devices  ·  Admin →
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  15. Add 4 new boxes next to the status boxes for each device that can be set with or without an integration. There should be one for Webroot or Bitdefender, or any other AV that someone might use, another box should be for Backup Software like MSP360 or vendors choice, and two more boxes for whatever package the MSP offers. This would make it much easier to just look at client devices and at a glance see what software is on which device. We use Threatlocker as well, and DNSFilter.

    My four boxes would be Webroot, MSP360, ThreatLocker & DNSFilter.

    Currently…

    4 votes

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  16. Add TPM Status with Version

    10 votes

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    1 comment  ·  Devices  ·  Admin →
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  17. Since your agent will likely be on every workstation more functionality or options for WOL would be great. Often servers sit on a different VLAN/Network subnet than workstations. Regardless of that Atera only provides the option of a server to send the WOL packet. As we know WOL is an L2 protocol and will not cross network subnets/VLAN's inherently. If Atera could make the agents network subnet aware that would help a lot. Then when trying to wake up a workstation only options on the same network would be able to come up.

    13 votes

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  18. When monitoring the Windows Event Log for events (like Failed Login Attempts), it would be really useful if Atera would retain the events that triggered the alert so we can see them later. Unfortunately, if the alert is triggered and the endpoint goes offline, there's no way to see any detail. Storing this information would really be useful to help diagnose and resolve the issues we're monitoring.

    12 votes

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    1 comment  ·  Devices  ·  Admin →
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  19. For example VMware will expose the used value of the datastore, and the total size, so to get used space you need to subtract hrStorageUsed.1 from hrStorageSize.2 to give total used value. This could then be monitored as a rule within Atera.

    3 votes

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  20. Customizable email templates/reports (i.e. display reason for failure of an automation report)

    2 votes

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    1 comment  ·  Devices  ·  Admin →
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