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  1. It would be nice to be able to select and move multiple devices to folder. We deal with customer network takeovers, when we deploy Atera with GPOs or such and obtain tens to hundreds devices per customer at once. Then we need to sort them to Folders to apply correct Automation plans and Tresholds. This problem could be also solved with 'Agent-per-folder' installer which is already requested and voted for.

    5 votes

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  2. In some cases, it would be nice to have the possibility to monitor the Performance and Temperatur of the GPU.
    In spacial when users are CAD users and there is a high performance GPU inside.

    5 votes

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  3. Possibility to open device remote powershell as the user, who is currently logged on to the device. Useful for getting list of shared printer or network drives, which are connected to the user profile.

    2 votes

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  4. Add 4 new boxes next to the status boxes for each device that can be set with or without an integration. There should be one for Webroot or Bitdefender, or any other AV that someone might use, another box should be for Backup Software like MSP360 or vendors choice, and two more boxes for whatever package the MSP offers. This would make it much easier to just look at client devices and at a glance see what software is on which device. We use Threatlocker as well, and DNSFilter.

    My four boxes would be Webroot, MSP360, ThreatLocker & DNSFilter.

    Currently…

    4 votes

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  5. Add TPM Status with Version

    10 votes

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    1 comment  ·  Devices  ·  Admin →
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  6. When monitoring the Windows Event Log for events (like Failed Login Attempts), it would be really useful if Atera would retain the events that triggered the alert so we can see them later. Unfortunately, if the alert is triggered and the endpoint goes offline, there's no way to see any detail. Storing this information would really be useful to help diagnose and resolve the issues we're monitoring.

    12 votes

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    1 comment  ·  Devices  ·  Admin →
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  7. Add a filter to the devices view to sort by OS version. A quick look to see who may be on a version that needs a feature upgrade. If I want everyone to be able to view all devices quickly that are on 20H2 to see who needs to be updated without having to run reports.

    17 votes

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  8. Customizable email templates/reports (i.e. display reason for failure of an automation report)

    2 votes

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    1 comment  ·  Devices  ·  Admin →
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  9. Allow user adjustment of the update interval for the CPU / Memory utilization graphs to give technicians a better real-time view of the system resources.

    12 votes

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  10. Possibility to bulk import from a csv file for snmp devices specifying OID template to use, customer, folder, etc.

    6 votes

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  11. Currently it takes hours for software information to update automatically.
    It would be great if there was a button to manually update the software information in a Device list. This would also apply to software reporting data.

    13 votes

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    2 comments  ·  Devices  ·  Admin →
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  12. It would be awesome if we could get a SSH webshell to access devices such as Cisco networking equipment from SNMP or just by specifying DNS/IP info. It could use a specified agent to execute the function.

    9 votes

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  13. Add a refresh button to the disks area in Atera. When cleaning up a computer with a full hard drive using scripts, it would be nice to be able to see the new free space when requested. A little refresh button to request updated Disk information would be fantastic!

    7 votes

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  14. Have last logged user show current user logged in and to have it update with every user login that takes place. This will make searching for a device by user easier. Right now it seems as though it takes a long time for it to show the current user.

    5 votes

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  15. To be able to bulk update relations with for more than 20 devices at a time.

    1 vote

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  16. Have the ability to merge or overwrite devices based on MAC address perhaps? It would make custom fields much more useful if the information was persistent if the device had Windows reinstalled for instance.

    8 votes

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  17. I have a small business client who is all cloud based and doesn't have any servers that can act as a monitoring agent for devices on their network. I selected a desktop PC at their reception desk to act as the monitoring agent for the office printer but it is likely that PC will go offline. I'd like to be able to specify multiple monitoring agents to act as a fallback.

    13 votes

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  18. The ability to rename a device from the mobile app would be helpful. Many customers cycle staff frequently, the ability to rename a device while on-site from the mobile app would be greatly appreciated.

    12 votes

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  19. Would like to be able to perform functions on the oid values and have that display as well. For instance, some printers report toner levels as a number and to get the toner percent level you have to calculate it based on current level and max level. Would appreciate being able to do this within atera to display the actual value and the calculated value.

    5 votes

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    1 comment  ·  Devices  ·  Admin →
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  20. Be able to know what devices have had their Helpdesk Agent "activated" so that the user can submit tickets. Hypothetically: Say I have 10 devices that I know were activated at some point. Then a few hours later, 10 new devices came on line and the Agent was installed for them, but the helpdesk agent was not activated yet. I'd like to see the first 10 devices have been activated, and the which of the new 10 still need to be activated. If I select all devices (under the customer’s devices) and mass ‘activate helpdesk agent’, I just want to…

    11 votes

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    2 comments  ·  Devices  ·  Admin →
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