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411 results found

  1. I see others have suggested this. Any progress? Sooner rather than later would be nice.

    9 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  2. Would like to be able to filter device searches by user name

    1 vote

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  3. Currently under Devices in the Details column hosts are shown as PC or Server in the list. It would be helpful if this column could include whether or not this device is a virtual machine.

    The same applies to the Customer > Devices page. Icon's differentiate whether the device is a server or workstation. Adding icons for virtual machine pc and virtual machine server would add functionality to the page.

    8 votes

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  4. I find that it can take a good couple of minutes for the remote access/status to come back online. Sometimes I have to do a reboot with the client on the phone and we end up making small talk whilst Atera/Splashtop decides to give me access. Not sure why the delay but it happens across all of my end devices. Can Atera increase the polling time that checks to see if a device is online?

    11 votes

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    1 comment  ·  Devices  ·  Admin →
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  5. While we need the alerts when a server or router goes down, seeing how many general devices are up at a given time, in relation to the amount of devices connected per that client is a useful graph and schematic

    3 votes

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  6. subsequently change the type on the device WITHOUT creating the entire device or devices again.

    2 votes

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  7. When we look at the Agent via the API, it does not reference the contact at all. If there is one assigned, can we have the contactID returned in the results?

    3 votes

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  8. File transfer needs to support more than 100mb files. Is this 2005?

    5gb file limit should be the minimum, preferably 10gb.

    18 votes

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    Under Review  ·  Dor N. responded

    Nice! The feature you requested is being
    reviewed by our product team. We’ll keep an
    eye on the number of votes, and let you know if
    a decision is reached to implement. Thank you
    for being a partner in our process!

  9. Spare slots. Type of Memory, would be really handy when looking to upgrade to see at a glance what type of memory it is, ie DDR4, clock speed etc so can easily order a ew stick of RAM

    9 votes

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  10. Ability to create global folders and assign tags to devices.

    Performing maintenance on client servers currently have to go into each client then log into the server one by one which is cumbersome.

    Having a global folder where we can see a table of devices, which client they belong to would make maintenance and script running much easier.

    Example: It'd be much easier when doing manual backup checks to just have a list of all tagged servers in a global folder so we can just log in one after the other rather than have to navigate to the client, find…

    1 vote

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  11. Today, you can stop, restart and start services that were stopped.

    In order to disable a service, you'd need to remote into the device or run a script.
    Would be great to have that under the service manager

    6 votes

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    2 comments  ·  Devices  ·  Admin →
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  12. Opening a Password manager like the one on the customer level under the Agent- Edit instead of having either "view" or "add". That way you can do all in one place and save the clicks of going into both.

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  13. Please fix the issues with File Transfer to make it more useful:

    1. Show file dates/times
    2. Show full filenames
    3. Download multiple files and/or folders
    4. Allow upload of multiple files and/or folders
    5. Add typical "back" navigation - not just via the file tree

    Isn't there a much richer off-the-shelf File Manager you could integrate that provides the basic background file management functions we need?

    18 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  14. Collect firmware version of network devices such as router, switches, printers and pull the actual version from the vendors to get a full overview of the patch state. Maybe let the community add information about the firmware sources/fields and location where to find the actual version from the vendor.
    This could be report like or build into the smtp/device agent.

    10 votes

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  15. Currently there is no way to filter off of information like Domain. Not a huge issue, but would be useful to have access to that for the purpose of monitoring domain membership through Atera.

    2 votes

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  16. It would be nice to have a dashboard pane that can be configured to display a grid of key OID values.
    example:
    Device Disk space CPU % Temperature
    Server 1 30000 10% 22C

    I think the SNMP template would need a "display on dashboard" flag for the OIDs as well as the display would need to group by SNMP template so all similar devices are together.

    The same is true for the Devices list - it would be nice to have the option to display key OIDs on the line with the device, i.e. flag "temperature" as a key OID…

    2 votes

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  17. Really need to visualy see if a computer run on supported version of Windows.
    Really helpfull to replace some old computer or just upgrade to a newer version of windows. (Server and workstation).

    10 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  18. Ability for admin to kick someone out of a remote connection.

    1 vote

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  19. It would be nice to have the agent ID of computers displayed on the device page. We use the API a lot at our office and having this number easily accessible would make running PowerShell scripts on certain machines easier.

    2 votes

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  20. Now that the feature is there to show if a device needs a reboot, it would be nice if we could create a view and/or report that would show a list of those devices.

    5 votes

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    Under Review  ·  Dor N. responded

    Congratulations on helping shape Atera! The
    feature you requested is currently being
    considered for development. Please be patient
    as the process can take a while or even stall to
    make way for other features. We’ll update you
    once it’s been implemented and released!

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