Skip to content

Ideas and Feedback

Ideas and Feedback

Categories

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

373 results found

  1. Ability to create global folders and assign tags to devices.

    Performing maintenance on client servers currently have to go into each client then log into the server one by one which is cumbersome.

    Having a global folder where we can see a table of devices, which client they belong to would make maintenance and script running much easier.

    Example: It'd be much easier when doing manual backup checks to just have a list of all tagged servers in a global folder so we can just log in one after the other rather than have to navigate to the client, find…

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. For computers listed in Devices, you can currently "Connect" using Splashtop, Any Desk, TeamViewer, etc. But for devices that are not computers it's useless. Instead, you should add the ability to connect via HTTP, HTTPS, FTP, TELNET. The HTTP and HTTPS are really important to remotely manage printers, routers, switches, etc. Would just need to proxy the input/output through the agent.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. It would be great to have the ability to disable File Transfer option for specific device, customer or technician.
    Some customer can be confused to know that we have a background access to their local files

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. I wonder if and how I can know easily what agents have bee added recently.

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. I would like to see the current network connection link speed on the devices screen and also on the Auditor report.

    This would really help trace cable faults where connections have dropped to 10/100mbps, or where old mini-switches have found there way back onto networks!

    Today I discovered a client had recently had 10/100mbps phones installed with there computers now daisy chained onto them!

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. subsequently change the type on the device WITHOUT creating the entire device or devices again.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Ability to do remote support on a chromebook device.

    30 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. modify a device TYPE detected as a pc (because windows 10 or other client OS is installed) to be considered as a server by atera

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Color blind frendly colors for Metrics chart when viewing a device. Have a hard time telling the difference between the Memory and CPU lines.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Great that the list of devices shows if they need a restart. Would like to be able to sort that list to show only the ones that need a restart.

    10 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. Es wäre toll wenn man über die API Schnittstelle, in welcher man sich ja die SNPM Devices ausgeben lassen kann, auch die OID Werte sehen würde die man konfiguriert hat.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. What I miss about Atera is a really good graphical monitoring of VMWare and possibly other virtualizations. Unfortunately, you have to be jealous of Server-Eye or Paessler, here it becomes relatively easy. Virtual environment graphically displayed and you can see at first glance if something doesn't fit. Is something like this also being considered for Atera, SNMP is just very tedious.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. I would like the option to set a specific date for a device to be automatically transferred to another customer. For example, let's say I have a device from one "customer" which I know is going to be moving to another "customer" on a specific date. If this can be automated, then it would save a lot of hassle and organizational issues.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. A posible to exampel put an individual threshold ind for a single services, on a single device.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. I would like to add an area where we can set a Display string for returned values in the SNMP monitoring. For example if a SNMP OID returns a value of 2 it would display Normal. I would like the option to customise this depending on the device we are setting up.

    24 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. The filtering devices, when looking through devices for available patches it would be nice to sort by the patches column so instead of searching through the whole list, we can see all the devices with pending patches sorted to the top of the list and go through these. It would be extremely helpful if the sorting could be applied to all columns.

    11 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. If a device is lost or stolen or taken for a period of time, but will be returned at a later stage, there should be the option to lock out users until it is returned

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. Asset information notes on a device. Either defined by Atera or by me. Vendor, purchase date, and purchase price at a minimum. Have these appear on the auditor report.

    6 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. If I'm working on a remote device and have to reboot, my remote session resumes and I'm back on the desktop but Atera can't tell the computer is back online yet, so if I run a script it will time out. The admin page still shows the status as online but if I refresh the page it will finally show offline. I'd like to have a way to force a status refresh on either the client side or from the Admin side for a particular device so I can immediately know when I can run scripts without them timing out.

    22 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. Currently under Devices in the Details column hosts are shown as PC or Server in the list. It would be helpful if this column could include whether or not this device is a virtual machine.

    The same applies to the Customer > Devices page. Icon's differentiate whether the device is a server or workstation. Adding icons for virtual machine pc and virtual machine server would add functionality to the page.

    9 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Devices  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?