361 results found
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Lock out users temporarily
If a device is lost or stolen or taken for a period of time, but will be returned at a later stage, there should be the option to lock out users until it is returned
3 votes -
Add Connect for device end points that are not computers.
For computers listed in Devices, you can currently "Connect" using Splashtop, Any Desk, TeamViewer, etc. But for devices that are not computers it's useless. Instead, you should add the ability to connect via HTTP, HTTPS, FTP, TELNET. The HTTP and HTTPS are really important to remotely manage printers, routers, switches, etc. Would just need to proxy the input/output through the agent.
4 votes -
Add hardware inventory fields
Asset information notes on a device. Either defined by Atera or by me. Vendor, purchase date, and purchase price at a minimum. Have these appear on the auditor report.
6 votes -
Force status refresh
If I'm working on a remote device and have to reboot, my remote session resumes and I'm back on the desktop but Atera can't tell the computer is back online yet, so if I run a script it will time out. The admin page still shows the status as online but if I refresh the page it will finally show offline. I'd like to have a way to force a status refresh on either the client side or from the Admin side for a particular device so I can immediately know when I can run scripts without them timing out.
22 votes -
Differentiate Virtual Machines under Devices and Customer > Devices
Currently under Devices in the Details column hosts are shown as PC or Server in the list. It would be helpful if this column could include whether or not this device is a virtual machine.
The same applies to the Customer > Devices page. Icon's differentiate whether the device is a server or workstation. Adding icons for virtual machine pc and virtual machine server would add functionality to the page.
9 votes -
GET API call for workstations
We need a API end point for getting all workstations listed under a client.
2 votes -
Create an easier method to add OIDs to the monitored section
It would be nice to be able to bulk add certain OIDs to the monitored section rather than require them to be manually input twice (i.e. once to put in the Values section and again to put in the Monitored section).
Additionally it would be nice to auto-configure the alert as "if value changes from current", this would streamline data entry.3 votes -
Filter devices by "Model"
It is quite crucial to add an option to filter devices by "Model".
That would help inventory counts a lot.I know it is possible with "Vendor" but for me, and I assume for many others, "Model" would really help.
I assume that would be like a few lines of code for the developers since the function already exists, just add it for "Model".
Thank you very much!
8 votes -
Allow customization of device view
Remove unwanted info, change info, remove boxy outline, create an option for "LIST". Currently in full screen I can only see 7 devices. It would be nice to have a clean list sortable by "customer" or "OS" or a myriad of other useful things. Ability to collapse "views"
4 votes -
Offline device list under Customer
Offline device list under Customer > Devices. like "4/5 devices are online" so we don't need to go through the list.
3 votes -
Show additional Agent memory information
Spare slots. Type of Memory, would be really handy when looking to upgrade to see at a glance what type of memory it is, ie DDR4, clock speed etc so can easily order a ew stick of RAM
10 votes -
Report on SNMP and other devices
I would like to be able to draw a report on monthly uptime of SNMP, HTTP and other devices.
9 votes -
WMI Queries/ PowerShell Output
The ability to query a device's WMI and then set a custom field in the agent's record would allow us to then use those custom fields with filters. For example, query the processor type and then set a custom field to read either Intel or AMD.
I can see this working as a WMI query function built by Atera or an added feature to the installed agent that allows a script to send data back to the agent which would update the record.
19 votes -
file transfer
File transfer needs to support more than 100mb files. Is this 2005?
5gb file limit should be the minimum, preferably 10gb.
19 votes -
Solarwinds had the ability to schedule a reboot after hours.
I see others have suggested this. Any progress? Sooner rather than later would be nice.
9 votes -
Add Last login user to advanced filters
Would like to be able to filter device searches by user name
1 vote -
Device slow to come back online after a reboot
I find that it can take a good couple of minutes for the remote access/status to come back online. Sometimes I have to do a reboot with the client on the phone and we end up making small talk whilst Atera/Splashtop decides to give me access. Not sure why the delay but it happens across all of my end devices. Can Atera increase the polling time that checks to see if a device is online?
11 votes -
Monitoring and reporting ESXi hosts, cpu load, storage, networking.
Monitoring and reporting ESXi hosts, cpu load, storage, networking.
Graphical Report (same as windows devices with agent installed).
IMPORTANT to get statistics within a range of days, interesting for debugging, problem solving, investigating.23 votes -
how many devices are online per client
While we need the alerts when a server or router goes down, seeing how many general devices are up at a given time, in relation to the amount of devices connected per that client is a useful graph and schematic
3 votes -
smnp change device typ
subsequently change the type on the device WITHOUT creating the entire device or devices again.
2 votes
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