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372 results found

  1. Possibility to open device remote powershell as the user, who is currently logged on to the device. Useful for getting list of shared printer or network drives, which are connected to the user profile.

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  2. The ability to rename a device from the mobile app would be helpful. Many customers cycle staff frequently, the ability to rename a device while on-site from the mobile app would be greatly appreciated.

    10 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  3. It would be very nice to have a Compliance Management area of the Atera web console where we can set stuff to be checked and monitored for compliance on the devices. For example, if I deploy a GPO to block USB devices, I'd like to be able to measure that, checking the registry items and confirming that the values are configured as expected. The compliance could then be checked via a report or directly in the dashboard for each customer.

    7 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  4. Should be amazing the option to edit the monitored OIDs, change the values and organice the OIDs by my own criteria

    7 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  5. Seen in the light of Kaseya hack.
    it could be a good idea, if we could password protect our devices.
    So before we could do anything on the devices management by Atera, it will need a password.

    The password should be located on the devices it self, so the password should goes from the front-end to back-end, and pass it to the device.

    11 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  6. Have the ability to merge or overwrite devices based on MAC address perhaps? It would make custom fields much more useful if the information was persistent if the device had Windows reinstalled for instance.

    6 votes

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    0 comments  ·  Devices  ·  Admin →
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  7. We should have the ability to Wipe the computers.

    5 votes

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    0 comments  ·  Devices  ·  Admin →
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  8. Ifdevices are stolen, I want to wipe out the data with the Atera agent or through the Atera console.

    2 votes

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    0 comments  ·  Devices  ·  Admin →
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  9. Be able to know what devices have had their Helpdesk Agent "activated" so that the user can submit tickets. Hypothetically: Say I have 10 devices that I know were activated at some point. Then a few hours later, 10 new devices came on line and the Agent was installed for them, but the helpdesk agent was not activated yet. I'd like to see the first 10 devices have been activated, and the which of the new 10 still need to be activated. If I select all devices (under the customer’s devices) and mass ‘activate helpdesk agent’, I just want to…

    8 votes

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    2 comments  ·  Devices  ·  Admin →
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  10. The startup type is missing from the service manager - please add it and allow us to edit it.

    11 votes

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    0 comments  ·  Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  11. I have a small business client who is all cloud based and doesn't have any servers that can act as a monitoring agent for devices on their network. I selected a desktop PC at their reception desk to act as the monitoring agent for the office printer but it is likely that PC will go offline. I'd like to be able to specify multiple monitoring agents to act as a fallback.

    10 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  12. Would be great to run a profile from the manage agent. Now you have to find the agent, assign a IT automation profile, go back to admin- patch management-apply to - agent-save-Then go back to the profile and click run now...
    Profile is very useful to install base software and then apply script like install bitdefender.

    5 votes

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    1 comment  ·  Devices  ·  Admin →
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    Under Review  ·  Nir Gilbert responded

    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  13. The possibility to automatically move agents from unassigned to a specified folder by part of the device name should be added.

    For example:
    If agent name contains "PC" move automatically to folder "Computers"
    If agent name contains "Server" move autmoatically to folder "Servers"

    This would take a lot of hassle out of getting agents in the right place just so they can get the right automation profiles.

    1 vote

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    0 comments  ·  Devices  ·  Admin →
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  14. Where Pagination is applicable, can we add the ability to change the default view of 10, 25, 50, etc?

    Ability to be able to save our preference in Settings.

    Add Pagination and quick filter box to Devices Tab.

    4 votes

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    0 comments  ·  Devices  ·  Admin →
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  15. We monitor a couple hundred SNMP devices and websites and sometimes it alerts that a device is down but we can still reach it anyway.
    Therefore, we would like to be able to adjust the timeout for monitoring these devices (e.g. check SNMP device every 5min or something)

    4 votes

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  16. Media Type is already included in Reports/Audits etc which is fantastic.

    What would be nice is to filter devices by Media Type (eg HDD's) so that that a Automation profile (say checkdisk/defrag) can be applied to just the HDD devices.

    5 votes

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    1 comment  ·  Devices  ·  Admin →
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  17. Automatically move a device to another folder when it is offline for a set period of time?

    3 votes

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  18. 1 vote

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  19. It would be nice to have the ability to see transfer rate and percentage completed of a file transfer, as well as the option to cancel the transfer.

    8 votes

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    0 comments  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

  20. Add a notes section under devices.

    4 votes

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    1 comment  ·  Devices  ·  Admin →
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    Nice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!

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