344 results found
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Have agent service notify management server that a shutdown is in progress
Assuming that heartbeats are sent both ways for machine availability, the server end is slow to recognize a computer is offline. This can make testing things like Wake on LAN very slow. If the client agent can somehow notify the server that a shutdown event was recorded and update the portal much sooner that would save a lot of time. Alternatively, decrease heartbeat interval times? Sometimes have to wait 5-10 minutes after shutting down a machine before the portal recognizes the device is offline.
3 votes -
Device Update with unique ID
Hello, could we imagine an update of the device part by unique id ? (example : mac address? If the mac address is already present, the agent retrieves the information from the previous device. This would allow it to preserve the history, limit the number of duplicates following a relocation or a name change. Thank you. (The removal function of agents not connected since X is difficult to use in my case, we have portable workstations that can stay outside for several months without returning to the office, I do not want to lose control of these workstations). Cordially
2 votes -
Workstation/Server Specification
At the moment Atera will install the agent but assign this to the customer in an “Unassigned” state. We then have to update this manually in to folders. Atera should be able to decide whether the device is a workstation or a server, that way it can automatically go in to the correct patching/IT automation profiles.
14 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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1 vote
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Read only Agent
With the constant fear of a crypto attack, I would prefer to be able to equip an device with agent only in read-only mode, to the detriment of the patch management option... In that way the risk to inject something via scripts, etc. will be inexistent :) Would that be possible?
Thanks!
2 votes -
Agent Braning
Braning and put my logo and change the FQDN when the agent tried to comunnicate whitch destination server.
2 votes -
Configure Agent (CustomerID) via API
Moving Agents between customers is very time consuming. It would make life a lot easier if we could configure CustomerID field on Agents via API. That would make it possible for us to push scripts to devices that would update Atera in case device ownership changes.
7 votes -
connection agent that is easier
a connection agent that is easier for the user to find and that displays information so that the user can tell the technician what his equipment is in the event that he does not have the equipment related to a contact
2 votes -
Active AnyDesk session on Device
Currently it does not show if another technician is logged into a device via Active AnyDesk Session. It would be awesome if the UI could have an indicator like AnyDesk icon changing colors if a technician is already remotely connected to a device.
9 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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agen
Baixar todos os clientes ativos na plataforma em PDF
1 vote -
Change AgentName via API
Currently you can open the portal, go to agent, click Edit, and change the name of the "Agent" for an endpoint.
Please allow the AgentName to be updated via API as well. Same permission and process just programmatically.
8 votes -
Public URLs
For network monitoring, we can create multiple types of network. Issue is that you need an Atera agent . Would be good to not necessarily need a connected agent because it's the Atera agent to monitor urls that are public and that are not in company networks.
1 vote -
12 votes
Nice! The feature you requested is being considered for development. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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Digitally sign Mac agent to provide bundle ID
I would like to be able to ensure that the Atera Agent has all the access that it requires to aspects of the macOS via an MDM but this needs a bundle ID which requires the agent to be signed.
I'm quite surprised that the agent isn't already signed to be honest.
7 votes -
Execute Visual Basic Scripts Remotely
Not sure if this is the correct category.
My request is simple, expand on the Scripts section to add VBS. Maybe there is a simple reason why it is not there but I have this slick Printer Install Script that I can run with VBS and it would be great if I could simply execute it like I do the others. (ps1, bat, exe, etc.)
Thank you
1 vote -
URL Shortener Feature
Offer an option to shorten the URL for any agent installation link. We can do this manually through services such as https://free-url-shortener.rb.gy/ but having the feature integrated would be a welcomed option. Maybe a radio button that says Full URL and one that says Shortened URL. If the client or even one of our technicians has to type it in manually from an email or text message on their phone, this would be extremely helpful!
1 vote -
Branding on both the client and host system
Allow branding of the remote agent with both name and logo if possible. Also incorporate into the agent a ticket creation area.
7 votesNice! The feature you requested is being reviewed by our product team. We’ll keep an eye on the number of votes, and let you know if a decision is reached to implement. Thank you for being a partner in our process!
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block or deactivate the agent download URL
Sometimes third party software/provider found the Agent download URL and tried to install it to ensure it is not malicious, so those devices appears on our console. We suggest to create an option to block or deactivate the agent download URL in order to avoid this issue.
1 vote -
To inform the customer that Atera agent was installed successfully
It would be great to inform the customer that Atera agent was installed successfully (by pop-up message, email or report about successfully installed agents). Because the customer is a little confused when installation progress is started but then nothing happened on the desktop.
7 votes -
Automatic agent deletion of clients that have not been online for a long time
It would be very helpful if there would be a function that outdated agents, for example, 6 or 12 months (arbitrarily adjustable) were no longer online, automatically deleted from Atera. So that you always have a clean client infrastructure and no corpses in the panel manually over the device filter setting must constantly clean.
2 votes
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