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  1. Other RMM/PSA's have the ability to 'remote desktop' in to the machine via a loopback from its remote control app, AND logs in with stored admin credentials. This let's technicians login as admin without needing to know the admin creds.

    The same Atera competitor even cycles the admin password automaticly after x time, Making credential security even higher

    12 votes

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  2. Have the ability to block certain websites from being loaded or block all but the whitelisted ones from the agent. IE Block Tiktok on corporate PC's.

    2 votes

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  3. we need to check file sizes in a folder
    we need to be able to set a treshhold on the maximum size of files in a folder (inc subfolders)

    4 votes

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  4. Hi. Software inventory to have automatic/inteligence to know which is :
    Managed - Indicates company allow for this software to be use.
    Restricted - Indicates that this application is not approved for use in the organization, blocked for future installation
    Needs Review - Indicates that these applications require review

    This can be one part of Potential Unwanted Application (PUA) also.

    1 vote

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  5. I would like to be able not only that my drives are almost full, but also the top 5 folders and/or files consuming the most space on each partition. That would be great to pin point the cause and act quickly. I normally have to use a 3rd party tool to determine the top disk usage by folders and files.

    18 votes

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  6. Looks like there's no way to select multiple agents while in Folder View. The check box to the left of the agent is missing..
    I.E. if I want to move recently agents from the "Uncategorized" folder to a "Specific Folder" I need to access the agent one by one and change the Agent Relationship or go to All Devices, identify the agents in question and multi-select them to that I can apply the Relationship to all of them at the same time.

    11 votes

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  7. In my environment (and others too for licensing, security, and auditing purposes) being able to see the usernames of a users cached windows credentials would be very helpful.

    It if could be visible from a devices 'overview' screen that would be ideal, but even via a script/report would work.

    6 votes

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  8. Possibility to pass the proxyaddress:port as a parameter to the client-installer.
    ie: atera_agent.exe /proxyaddress=proxy.domain.com:8080

    1 vote

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  9. The patch history of devices shows some updates which are applied but not all. Support told me that getting updates over WUA API only shows updates which are still on the update servers.

    Problem now is that you cannot be sure which updates are applied to the servers because the updates suddenly disappear from the history. So you have no overview which patches are applied.

    25 votes

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  10. Currently, in the "Agents" section we cannot select ALL customers when specifing setting filters. Sometimes we need to select all customers EXCEPT some of them and this is not possible.
    So, add an option to select ALL customers

    4 votes

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  11. Ability to restart a service remotely as administrator

    7 votes

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  12. Being able to easily identify if the client has made any changes to their device. Some form of delta change notification if system changes are made. For example, if a user swaps out the monitor, changes keyboard, or installs some major application (assuming they have local admin permissions). At this point, the dashboard and device details show current state, but this is basically "as is" review of what the agent sees rather than if there was a change to the system from the previous time the agent checked in.

    24 votes

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  13. Under the Devices > Edit > Relations, to have the folders alphabetized

    6 votes

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  14. Add a "New Device"type of "WMI". I would like to monitor devices by WMI query.

    3 votes

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  15. i would like to change atera agent installed program file name instead of AteraAgent i want change SharafdgAgent and publisher name SharafDG like this

    2 votes

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  16. We are having issues installing the Atera Agent for monitoring on the Windows Server 2003 R2 which complies of almost 90% of our servers. Can we please get an option or compatibility for Windows Server 2003 R2?

    4 votes

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  17. I would love to globally set my installed agents to only play sound on the remote machine and not transfer to mine thus not interrupting a video or music when I'm just checking on useage for a classroom, and also to remove the splashtop printers since i don't use them. It would be great if this could be configured for new agent installs by default also. Thanks 👍

    3 votes

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  18. 22 votes

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  19. It would be excellent to have the ability to config the agent user so it could be recognised and managed as an AD user or local/domain admin/user.
    This would allow the use of more script functions like xcopy of network folder/file shares to the client for deployment and allow it be a more useful tool where you want all other local admin restricted.

    If we could config the client to be a local admin or a domain user with authentication,

    4 votes

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  20. Assuming that heartbeats are sent both ways for machine availability, the server end is slow to recognize a computer is offline. This can make testing things like Wake on LAN very slow. If the client agent can somehow notify the server that a shutdown event was recorded and update the portal much sooner that would save a lot of time. Alternatively, decrease heartbeat interval times? Sometimes have to wait 5-10 minutes after shutting down a machine before the portal recognizes the device is offline.

    4 votes

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