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AnyDesk Client Update

The AnyDesk used by Atera is currently on version 7.0.14. AnyDesk is stating that this version is over a year old. This has implications on IT-Security an privacy as we are using outdated software on over 1000 devices. Please update AnyDesk to the current version which is 8.0.6 up to now. Please accelerate the release cycle in the future. Thank you.

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Carsten Lund shared this idea  ·   ·  Report…  ·  Admin →
Released  ·  AdminProduct Team (Product Team, Atera) responded  · 

Thanks to you, Atera is better today than it was yesterday! The feature you requested has been implemented and released!

The Windows Anydesk custom client has been updated to version 7.0.15 and the Mac custom client has been updated to version 8.0.0.

The Linux custom client has yet to be updated so it is currently disabled until a new version is released. 

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  • Daniel Bazeley commented  ·   ·  Report

    From my chat with Atera this morning:
    Our technical teams are working closely with Anydesk to update our version, unfortunately, we cannot commit to any ETA.

  • Markus Mohr commented  ·   ·  Report

    wrote to the support team and this was the answer:

    Please note that the AnyDesk upgrades are supported by AnyDesk only, and we cannot force their upgrade

    had no time to answer to this :) this doesn’t makes sense.

    it’s a custom client that should be working with v8 .

    Think they don’t communicate with AnyDesk