Settings and activity

53 results found

1. knowledge Base Organization per customer

   2 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Not at all You must login first! Important You must login first! Critical You must login first!

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   Markus Mohr supported this idea  ·  Feb 14, 2024

2. Mobile App Improvements

   740 votes

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   Planned  ·  39 comments  ·  Ideas and Feedback » Mobile App  ·  Delete…  ·  Admin →
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   Markus Mohr commented  ·  Nov 29, 2023  ·  Edit…  ·  Delete…

   any updates here? the app is really not the best

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   Markus Mohr supported this idea  ·  Feb 2, 2022

3. Atera Dark Mode

   1,758 votes

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   106 comments  ·  Ideas and Feedback » User Interface  ·  Delete…  ·  Admin →
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   Markus Mohr supported this idea  ·  Nov 29, 2023

4. Improved Customized Dashboard

   1,559 votes

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   50 comments  ·  Ideas and Feedback » Dashboard  ·  Delete…  ·  Admin →
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   Markus Mohr supported this idea  ·  Nov 29, 2023

5. increase the number of articles shown on preview for each section from 5 to 10.

   3 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Markus Mohr supported this idea  ·  Nov 29, 2023

6. Knowledge Base Sub Sections

   7 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Markus Mohr supported this idea  ·  Nov 29, 2023

7. Annouments Board in Customer Portal

   30 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Markus Mohr supported this idea  ·  Nov 29, 2023

8. Customer Portal New Password Prompt

   24 votes

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   2 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Markus Mohr supported this idea  ·  Nov 29, 2023

9. Knowledge Base Customization

   7 votes

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   0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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   Markus Mohr supported this idea  ·  Nov 29, 2023

10. Restore previous version of KB

    2 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Markus Mohr supported this idea  ·  Nov 29, 2023

11. Manage Portal Password Complexity or MFA

    11 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Markus Mohr supported this idea  ·  Nov 29, 2023

12. Password access in the portal

    43 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Markus Mohr supported this idea  ·  Nov 29, 2023

13. White Label service desk URL

    43 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Markus Mohr supported this idea  ·  Nov 29, 2023

14. Knowledge base overhaul + Numbering and sequence

    3 votes

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    1 comment  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Markus Mohr supported this idea  ·  Nov 29, 2023

15. Atera Customer Portal Wordpress Plugin

    2 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Markus Mohr supported this idea  ·  Nov 29, 2023

16. Customer portal contact password stored in insecure manner

    4 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Markus Mohr supported this idea  ·  Nov 29, 2023

17. Ability to change the wording in the customer portal

    5 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Markus Mohr supported this idea  ·  Nov 29, 2023

18. Ability to view KB attachments.

    3 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Markus Mohr supported this idea  ·  Nov 29, 2023

19. Search inside knowledge base on category

    18 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Markus Mohr supported this idea  ·  Nov 29, 2023

20. Add a support contact number in the Customer Portal

    12 votes

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    0 comments  ·  Ideas and Feedback » Customer Portal & Knowledge Base  ·  Delete…  ·  Admin →
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    Markus Mohr supported this idea  ·  Nov 29, 2023