Hi Dmitry

Ah I see - I thought this was a pre-prepared report. Is this a new thing, or was this always available then?

I would be interested, in a webinar, yes.
Kind regards
Anthony

Hi Anthony!

Here’s the quickest way to find and build the hardware report you asked about (text-only, no screenshots).

- Go to Reports in the main menu.
- In the left pane, under Analytical Reports, click the + to create a new report.
- Pick the Devices dataset → Build report.
- In the Explore (builder), use Find a field instead of opening folders one by one. Add:
- agent name
- customer name (you can also add this as a filter)
- vendor (brand) and model
- serial number (choose the serial field you prefer if it appears in multiple sections)
- processor (CPU)
- memory (RAM)
- space (disk free/total/used)
- hardware disk drive (use this as a filter to keep only master drives if needed)

Set Visualization to Table → Run (top right corner).
- Gear icon (top right) → Save → save as a new dashboard.
- My folder = just for you
- Group/Shared folder = visible to colleagues
- Title example: Hardware – High-Level Overview

View dashboard → Add filter → choose Site name or Customer name.
- In Control, select Tag list (enables multi-select for the dropdown) → Update → Save.
To add missing fields later: three dots (top right) → Edit dashboard → edit the tile or click Add to insert a new visualization (New Tile) with additional fields.

Notes: agent names in the table are clickable to open the device page. Some behaviors in the analytics UI come from Looker BI and follow its native patterns.

PS: We're in the internal talks to have an in-depth technical webinar on the topic. Would you be interested in joining?

Where is this report?

Hi everyone,
I've studied the thread and I wanted to share what we currently offer:
In short: Yes, you can build a single-page table of all computers under a client with OS, CPU, RAM, disk/SSD and much more today using Reports → Analytical Reports → Devices. Export to CSV/PDF/JSON/MD/XLSX and some other formats, save, and schedule delivery.

Hardware inventory per client - available today via Analytical Reports (Devices dataset)

Plan availability:
- MSP: available to Power and Superpower plans.
- IT Departments: available to Master and Enterprise plans.
- Not on these plans? Ask your CSM/CX for a 2-week trial of Analytical Reports so we can show you the value. If you don't know who to contact, please reach out to our Support Team.

If there’s broad interest, we’re happy to host an in-depth technical webinar or series on building hardware/software inventory reports and scheduling them.

What fields are available (non-exhaustive, grouped as there are almost 700 fields available in Devices dataset alone):
- OS & Software: OS, OS build, Windows serial number, Office version, TLS version, public IP address, machine name, environment number.
- CPU & Memory: Processor, clock speed, core count, memory (RAM).
- Disk / Storage: Disk total/free/used, % free/% used, available disk capacity tiers, system drive; per-drive: hard disk ID/serial, model, name, media type (HDD/SSD), interface/bus type, partitions, location, index, health status, operation status, firmware version, type, device identifier, device note.
- Security: BitLocker status, BitLocker status name.
- Battery (laptops): Battery health, cycle count, design capacity, full-charge capacity, battery name.
- BIOS & Board: BIOS manufacturer, release date, version, last update date, model of motherboard, vendor, model of laptop.
- Network: Hardware MAC address, primary MAC (Y/N), network adapters, adapter name, item ID.
- Graphics/Audio: Video card, sound.

On top of that, Custom fields (Power/ SuperPower/ Master/ Enterprise) and Script-based custom fields (SuperPower and Enterprise plans) are also available to be added to these reports.

Please let us know if you want to know more, we will be happy to elaborate on this topic and beyond.

++
Dima L
Technical Product Marketing Manager
Atera

Isn’t all of this on the Auditor report?

At the very least have the device name and contact info of the person it's assigned to, should be easy for Atera to implement

Add warranty lookup based on serial number

Bonjour
Ne pas oublier aussi d'ajouter le model de Disque.

Merci d'avance

et il serait sympa de pouvoir sélectionner les éléments que l'on veut afficher dont les champs personnalisé pour un Numéro d'inventaire par exemple.

I agree it would be nice to have historical data, but I would also want to have a force refresh option: For some of the data, once it's pulled Atera never seems to check it again. Office versions in particular: I've seen cases where it still shows Office 2016 despite it having long since been upgraded to 365.

At least for the data that Atera already pulls and has available, this is pretty easy with the API. Powershell script (Edited from the one I use which also does a few things like map location via public IP to a site from our Meraki infrastructure, which are stripped). No idea how much of it will stay on this comment, though. (Apparently, everything but the tabs and some random characters getting HTML escaped: Oh well)

$AteraHeaders = @{"X-Api-Key" = "Your API Key"}
$AteraDevices = $null
$Run = $true
$Page = 1
$Count = 0
while($Run){
$Items = Invoke-RestMethod -Headers $AteraHeaders -Uri "https://app.atera.com/api/v3/agents?itemsInPage=50&page=$Page"

$Page++
if(-not $AteraDevices){
$AteraDevices = New-Object PSCustomObject[] $Items.totalItemCount # Uses lass ram since it isn't going to be recreating the array all the time to add items
}
foreach($Device in $Items.items){
$AteraDevices[$Count] = $Device
$Count++
}
"$Count / $($Items.totalItemCount)"
if($Count -eq $Items.totalItemCount){
$Run = $false
}
}

$AgentInfo = foreach($Agent in $AteraDevices){
$DiskSize = $null
$DiskFree = $null
$DiskPercentage = $null

foreach($disk in $Agent.HardwareDisks){
if($disk.Drive -eq "C:"){
$DiskSize = [Math]::Round($disk.Total/1024)
$DiskFree = [Math]::Round($disk.Free/1024)
$DiskPercentage = [Math]::Round(($disk.Free / $disk.Total)*100)
}
}
$Uptime = $null
if($Agent.LastRebootTime){
$Uptime = ([DateTime]::Now - [DateTime]::Parse($Agent.LastRebootTime)).Days
}
[PSCustomObject]@{
ID = $Agent.AgentID
Online = $Agent.Online
Name = $Agent.SystemName
User = $Agent.LastLoginUser
Domain = $Agent.DomainName
'Reported IP' = $Agent.ReportedFromIP
'Internal IP' = $Agent.IpAddresses -join "; "
'Uptime' = $Uptime
OS = $Agent.OS
'OS Build' = $Agent.OSBuild
Office = $Agent.Office
'Office Build' = $Agent.OfficeFullVersion
Vendor = $Agent.Vendor
Model = $Agent.VendorBrandModel
CPU = $Agent.Processor
RAM = "$([Math]::Round($Agent.Memory/1024)) GB"
'Disk Free' = $DiskFree
'Disk Size' = $DiskSize
'Disk Usage' = $DiskPercentage
Serial = $Agent.VendorSerialNumber
}
}

$AgentInfo | Export-Excel -NoNumberConversion Model,Serial -Show

That report can be written in PowerShell and output to Excel as a csv. It would need to be run from inside the domain on something with Office installed.

I'm pretty sure this didn't work in the past as I had a similar complaint. However, I believe it's fixed now. If you go into Advanced reports, apply a filter, refresh, and select Windows PC tile, you will get a downloadable report with just that customer's Data. It includes good basic H/W info:

Machine Name OS Environment Name Bios Manufacturer Bios Release Date Bios Version Memory Motherboard Sound System Drive Vendor Domain Name Domain Group Last Logged User Last Seen Date Model Serial Number Last Reboot Time Video Card OS Processor Clock Processor Cores Count

Obviously, it's missing some fields that would be useful such as: IP Address, MAC, OS ver&build, AV type&status, disk capacity, disk model, disk free space, non-boot disk info, bitlocker status, and I'm sure more. All of this data is available from the Device info screen for an individual device and it would be nice to have a comprehensive report, but at least a basic amount of h/w data is available from the Advanced Report function.

A better hardware dedicated report would be nice.