No signature on internal notes
Please allow disabling personal signatures on internal notes.
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Désirée Mellen-Bard commented
it's definitely messy to have everyone's signatures in their notes if they don't take the time to remove them, and it makes the notes chain even longer which can really be a hassle if the ticket has been open for a while.
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Guillaume DUVAL commented
Totally agree, I don't know why this is not done... So much time lost a day
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Nick Resnekov commented
Agree from our end as well. Seems unnecessary to need to manually remove this on every single internal note.
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Mike van Houwelingen commented
100% agree with this one, probably simple to implement and makes the day-to-day work a bit easier.
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Jonathan Gauthier commented
I totally agree with this, its quite cumbersome to constantly remove the personal signature every time we want to place an internal note on a ticket. Internal notes have no need for our signature to be displayed only to us.